What are the responsibilities and job description for the IT Intern position at PIVOT?
SUMMARY
This program is intended for a college level student with a passion for technology, collaboration, problem-solving, and learning. The intern will actively learn by doing (experiential learning) and working with a mentor and the IT Team. The IT Intern will be exposed to various aspects of corporate IT. The length of the internship will be 3 to 6 months depending on the school (quarter, tri-quarter, or semester).
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Assists IT Team with help desk tickets remotely and/or in-person.
- Audits and updates documentation.
- Performs computer imaging, software packaging, staging and installation.
- Assists with user administration, onboarding and termination.
- Inventories both hardware and software.
- Lends support in other areas such as cybersecurity, server administration, automation, and scripting.
- May assist with small projects tailored to capabilities.
- Performs other duties as required.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
- Computer Science, Information Technology, Management Information Systems or related major.
- Minimum GPA of 3.0.
- Technology experience preferred (hardware, software, programming, etc.)
- Strong verbal and written communication.
- Excellent analytical and problem-solving skills.
- Ability to work independently and in teams.
- Strong work ethic and attention to detail.
EDUCATION and/or EXPERIENCE
- Computer Science, Information Technology, Management Information Systems or related major.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Strong written and verbal communication skills.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
*Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.
