What are the responsibilities and job description for the Concierge (Part-Time Weekends) position at Pivotal Health Care?
Job Details
Pivotal Health Care is a family of retirement communities dedicated to providing quality and innovative senior living communities. We focus on enriching the lives of our residents through purpose, passion & joy in life! Here at Pivotal, we believe our team members are a vital role in our communities success! If you're in search of a family based health care organization with a passion to serve keep reading!
Role:
We are seeking a dedicated Concierge to join our Cedar Ridge Village team! The Concierge is the first point of contact with all Pivotal Health Care family of companies internal and external customers and requires a 'Yes I Can attitude in providing the customer service needs of our retirement communities. The shift would be 8:00am-4:30pm either every weekend or every other weekend.
Responsibilities:
- During assigned shift answer and direct all in-coming phone calls
- Greet all customers and direct them as needed
- Have working knowledge as to the roles and responsibilities of management staff
- Ability to communicate effectively the services and products that Community offers
- Assist Business Manager with AP coding, statements, and Resident Trust Fund
Qualifications:
- High School diploma or equivalent. Be computer literate and familiar with Microsoft Office products.
- Receptionist experience preferred.
Pivotal Health Cares family of Retirement Communities include:
- Colonial Village, Overland Park, KS
- Maggies Place, Overland Park, KS
- Westchester Village, Lenexa KS
- Linden Woods Village, Gladstone, MO
- Prairie Vista Village, Altoona, IA
- Terrace Glen Village, Marion, IA
- Cedar Ridge Village, West Des Moines, IA
- Northridge Village, Ames, IA
- Kennybrook Village, Grimes, IA
Pivotal Health Care is an equal opportunity employer and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability of any other characteristic protected by law. The Pivotal Health Care family of companies is proud to be a tobacco-free campus, including but not limited to electronic cigarettes. Pivotal Health Care follows CMS and CDC protocols when considering COVID-19 vaccination.