Housekeeping Manager

Placemakr is a venture-backed DC-based startup on a mission to change the future of hospitality. We operate both residential and hospitality assets including "turn-key, pop-up hotels.” Blurring the line between hospitality and home, we offer curated spaces in hand-picked neighborhoods with the perks of a hotel. Whether you’re with us 3 days or 3 years, this is more than just a space to spend the night—it's a place to call home for as long as you’re here.

Founded in 2017, we are growing our teams rapidly both onsite at our amazing properties and across the nation for people looking to work from home—come join us!

As the Housekeeping Manager at our property, your mission is to drive the execution and quality of cleanliness and safety for all of our guest rooms and common areas. You will assist with managing our housekeeping team and with daily operations including turning units over quickly and making sure they are in tip-top shape, fully stocked and ready to wow the next guest, as well as maintaining a safe and healthy environment in our high-touch public facing areas. This position will be located in San Jose, CA. This is a full time position and will require full flexibility including weekends and holidays.

Responsibilities

• Responsible for assisting with the daily operation of the Housekeeping Department
• Prepare daily work assignments for all housekeeping personnel.
• Conduct daily huddle with all housekeeping personnel.
• Responsible for purchasing supplies, maintaining inventory levels of guest and housekeeping supplies, including linen.
• Oversee the cleanliness and appearance of all guestrooms and public areas. Inspect VIP and Showrooms on a daily basis.
• Routinely inspect all cleaning equipment to make sure that all items function safely and efficiently. (Vacuum cleaners, wet extractors, and rotary machines)
• Assist with the preparation of weekly schedules, payroll, and reports and ensure proper staffing levels according to forecast.
• Investigate service complaints and follow-up with guests to ensure the problem is resolved in a timely manner.
• Coordinate and maintain accurate records and safe storage of guest Lost and Found items.
• Maintain close coordination, communication and interaction with the Front Office, Engineering, and other departments to ensure the daily operation is flawless.
• Evaluate situations, make logical decisions on how to direct work and resolve challenges.
• Ensure all personnel are performing housekeeping functions according to established brand standards.
• Control labor relations issues with contracted employees.
• Perform any other duties assigned by the Executive Housekeeper or General Manager.

Qualifications

• You have previous housekeeping/cleaning experience which includes successfully owning and supporting room turning and/or cleaning operations.
• You have experience leading a team, managing work schedules and assigning duties to other team members (highly preferred)
• You’re a detail-oriented person and never stop trying to make everything you touch better by innovating our processes and workflows. People are wowed by your innovative ideas and exceptional work ethic.
• You can successfully use your soft skills and relationships to drive team member engagement, minimize process time and increase product quality.
• You have a strong track record of delivering efficient and effective performance while minding controllable expenses.
• You embody the core values of Placemakr.

Benefits & Perks

• Competitive Pay
• Medical, Vision & Dental Insurance
• Generous Stock Options
• 401k 4% employer matching program
• Paid Time Off Company Holidays
• Flexible Spending Accounts
• Life Insurance
• Discounts to stay at select Placemakr properties
• Your Own Sabbatical

If you don’t meet 100% of the above qualifications, we still encourage you to apply!

All your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and welcome people of all different backgrounds, experiences, abilities and perspectives. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Type: Full-time

Pay: $24.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Ability to commute/relocate:

• Fremont, CA 94538: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Hotel Housekeeping: 1 year (Required)
• Supervising: 1 year (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: One location

Salary : $24 - $25