Collector

Collector

Contract 6 months

Chicago, IL 60606

Hybrid, 3 days onsite, one must be Wednesday

Must Have:

At least 1 years for Business to Business Collections

Excel - Formatting, Rows, Columns, Formulas, Cells, Lookups

comfort that collections will be 80% email communication and 20% phone calls

Have an additional monitor at home they can plug into their laptop while working from home

Law Firm or Professional Services Firm

Job Summary:

The Collector is essential in accelerating the collection of our firm's accounts receivable. This role ensures timely and efficient collection of receivables while adhering to firm policies. The Collector will collaborate with internal teams to resolve billing issues, prioritize accounts, and address payment delays. Additional responsibilities include preparing reports, handling client and internal inquiries, coordinating write-offs, and supporting audits. Strong communication skills and the ability to manage multiple tasks effectively are crucial for this role.

Key Responsibilities:

Collaborate with Lawyers and Clients:

Work closely with assigned lawyers and clients to expedite the collection of accounts receivable, aiming for nearly 100% realization and timely payments.

Communicate with Internal Teams:

Regularly engage with Finance Management, Partners, and the Billing team to identify and resolve issues causing payment delays or poor receivables realization.

Resolve Billing Issues:

Address and resolve billing problems, especially those related to electronic billing submissions and rejections.

Prioritize Accounts:

Use firm software to identify and prioritize accounts for follow-up and monitoring.

Coordinate with Cash and Billing Teams:

Work with the Cash and Billing teams to resolve unapplied/suspense cash items and ensure accurate payment postings.

Prepare Reports:

Assist in generating monthly reports on key inventory items.

Handle Inquiries: Respond to client, lawyer, and secretary inquiries about receivables and cash receipts using firm reporting tools.

Manage Write-Offs:

Coordinate the write-off of aged or uncollectible invoices as needed.

Support Audits:

Provide timely and efficient responses to audit requests.

Ensure Accuracy in Year-End Targets: Communicate with Billing, Billing Lawyers, and financial managers to address factors affecting year-end cash targets and forecasts before December 31st.

Special Projects:

Participate in and contribute to various special projects as assigned.