Production Engineer

• Provide daily guidance and coaching in Operations/Production floor for all teammates interacting with Receiving, Production, Repair, CKB, Parts, Finished Goods, eCommerce, Logistics, Customer Service, IT Services.
• Identify and track Operations statistics and metrics, driving KPI's that ensure company success.
• Manage and track inventory to achieve all internal and client processing SLA’s.
• Ensure timely reporting to internal departments on agreed-upon statistics, units received, production repair, untested aged, aged, waiting parts, etc.
• Ensure timely reporting requested by management or corporate clients.
• Development and ongoing management of the Non-SN & SN Inventory and warehouse functions.
• Manage Inventory Control and Production areas with their daily direction, goals, needs, questions, and any issues, if they arise.
• Manage third-party service providers in testing, wiping, and imaging software - maintaining top level technology and efficiency.
• Create and maintain physical areas for inventory storage, placement, and staging; organize, make space for incoming products and combine products, ensuring all product is in the correct location.
• Communicate with the Sales and eCommerce Teams to build products to the correct specifications for client needs requested.
• Forecast required parts needed to refurbish inbound products based on data history, current and future orders.
• Manage and Coach Quality Control Team to ensure the quality of finished goods meets and exceeds PlanITROI quality standards.
• Manage and Coach Repair Team in failed units from Production and QC.
• Perform, direct and manage Kaizen Events and maintain 5S.

• Operations and Production management experience within the manufacturing or re-manufacturing of computer hardware, consumer electronics, IT services, with preference in ITAD or Technology Company (OEM) in computers preferred.
• Must have experience building, leading, coaching an Operations & Production Team of at least 50 employees.
• Must have Six Sigma/ Lean Manufacturing certification or training. 
• Must have experience in Production Capacity Planning.
• Proven expertise in successfully sustaining ISO 9001, ISO 14001, ISO 2001, R2V3, NIST and NAID standards, showcasing a comprehensive understanding of quality management, environmental sustainability, occupational health and safety, secure electronic waste recycling, and information data destruction.
• Proven experience in formulating and executing innovative strategic plans and initiatives.
• Experience in the Microsoft Authorized Refurbisher Program desired. 
• Experience in fine-tuning daily operations, producing an upswing in productivity and a concurrent reduction in costs.
• Experience in the implementation of streamlined processes and procedures, fostering heightened efficiency.
• Proven experience in managing third-party service providers in testing, data wiping, and imaging software.
• Logistics experience including “Pick & Pack” & Shipping. (eCommerce is a plus)
• The ability to delegate within control limits and measure results.
• Proactive, problem solver and strategic thinker with outstanding written & verbal communication skills. 
• Must have the ability to be a “hands-on” leader in a fast-paced goal driven environment.
• Experience with server & network infrastructure troubleshooting needed.
• Proficiency in Microsoft Office including Excel & Outlook.
• Project Managemnt skills needed. 

PlanITROI Core Values 

• Driven & Confident
• Think Win/Win Always
• Own IT/Solve IT
• Personal Growth Leads to Professional Growth
• Innovate & Change the World
• Proud to be Part of the PlanITROI Family