What are the responsibilities and job description for the Enrollment Specialist position at Plaza Community Services?
- Recruits certifies and enrolls eligible children into the programs, maintains full enrollment at all times,
- Orients parents to the philosophy, goals, and objectives of the program enrolled.
- Maintains all participants’ files in accordance with required state guidelines.
- Contact parents to provide them with information regarding the program and respond to parent inquiries.
- Gathers service data and prepares contracted required reports, food count, and/or other program reports in an accurate and timely manner.
- Maintains and monitors the children’s waiting list.
- Welcomes and receives visitors and other persons seeking assistance and directs them to the proper staff and
- monitors front entry.
- Answer incoming telephone calls; determine the purpose of callers and forward calls to appropriate personnel or departments.
- Maintains files of all incoming/outgoing correspondence, memos, and any other documentation relevant to the services rendered by the program.
- Types and translates letters, reports, and other program material as needed.
- Assists Supervisor with any special projects related to the overall operation of the program.
- May perform other duties as directed by the supervisor including assisting with reports as needed.
- Carries out mission, vision, and values established by the President/CEO and Board of Directors.
- Participates in the overall agency accreditation/ continuous quality improvement processes.
- Must have the ability to nurture a respectful relationship with clients and children and must be sensitive to the client's cultural and socioeconomic characteristics.
- Update the facility roster on a yearly basis.
- Other duties as assigned.
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Community Engagement Specialists: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: One location
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