General Manager

Job Title: General Manager

Location: Amherst, MA

Meet Pleasantrees

Founded in 2018 and rooted in Michigan, Pleasantrees is committed to cultivating the highest quality cannabis, building trust in our communities and lasting relationships with our guests. Midwestern through and through, we are committed to delivering warm, thoughtful and exceptional service at every turn. We respect the power of the plant and the people who use it. We work hard so our friends can enjoy more of life’s pleasures.

Job Description

The General Manager sets the tone for the dispensary maintains the culture of the business, protects the Pleasantrees brand, inspires the team and shows compassion for our guests. The General Manager is responsible for overall management of the dispensary, team members, merchandise, and guest experience. They will also be responsible for maximizing sales and profitability by focusing on key business initiatives. If you are passionate about high quality products, Midwestern hospitality and building long lasting relationships then Pleasantrees would love to meet you!

Responsibilities

• Fosters an inspiring environment of engagement and learning that empowers people to realize their full potential.
• Accountability for the team and the customer experience in your dispensary.
• Demonstrate and lead an outstanding guest experience and establish a sales-focused culture.
• Analyze the business, propose and implement action plans to improve results, generate sales for each product category creating new clients and reactivating former ones.
• Responsible for strengthening and upholding all Standard Operating Procedures (SOPs) making sure the day-to-day operations of the dispensary are consistent, efficient, and compliant.
• Demonstrate sales leadership by playing an active role on the selling floor and leading by example.
• Embraces diversity and inclusiveness through our people, guests and brand.
• Adhere to and uphold loss prevention systems to reduce opportunities for loss and endangerment.
• Complete all necessary administrative work including, staff schedules to ensure appropriate dispensary coverage, assign daily tasks, and respond to emails in a timely manner.
• Control daily invoices and supply orders to effectively lower costs and ensure efficient operation of the dispensary.
• Ensure the accuracy, reconciliation, and ongoing management of inventory audits and the solutions or reporting of discrepancies to legal and compliance.
• Review and submit sales and operational reports to management.
• Enforce company policies and staff accountability while adhering to disciplinary procedures.
• Provides immediate “in the moment” feedback to all employees, through active floor presence and engagement.
• Ensure all state license renewals and requirements are maintained, including the dispensary’s retail license, staff agent registrations, responsible vendor training, and staff personnel files.

Experience and Requirements

• 3 years of experience managing a fast-paced retail environment.
• Minimum of 21 years of age.
• High school diploma or its equivalent.
• Must pass criminal background check and drug screening (excludes THC).
• Must be compliant with all legal or company regulations for working in the Cannabis industry.
• Ability to stand for long periods and lift 25lbs.
• Basic to advanced computer skills required.
• Microsoft Suite and Retail POS knowledge required.

Pleasantrees provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Experience level:

• 3 years

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekend availability

Ability to commute/relocate:

• Amherst, MA 01002: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Retail management: 3 years (Preferred)

Work Location: One location