What are the responsibilities and job description for the QA Technician position at Plexis?
POSITION PURPOSE
The Quality Assurance Technician relies on a broad skill set of technical experience, industry knowledge, judgment, and continual skill development to plan and accomplish goals; regularly performing and managing time against a variety of complicated tasks with varying priorities under general supervision. A certain degree of creativity and latitude is required.
- Create manual test cases, test scripts, and test data based on testing objectives
- Perform automated and manual testing, analyzing, and documenting associated results
- Review user documentation for accuracy of implemented functionality descriptions
- Document defects with detail, accuracy, and conciseness while ensuring defect reproduction
- Provide requested result and status reports throughout the SDLC
- Additional tasks may include gathering statistical information, or special projects as directed
SKILLS/ABILITIES:
Technical Skills:
- Ability to create, read, and understand TSQL
- Experience testing with XML and soapUI
- Experience with automated testing software and methodologies
- Experience in the healthcare payer claims processing industry
- Ability to create, read, and understand Visual Basic 6.0 source code
- Ability to create, read, and understand Visual Basic .NET source code
- Ability to create, read, and understand C# source code
- Experience testing with Microsoft technology stack
- Experience testing MSMQ and SOA
Abilities:
- Positive attitude
- High degree of integrity
- Strong attention to detail
- Strong analytical aptitude
- Strong troubleshooting skills
- Strong written and verbal communication skills
- Ability to write clearly and concisely
- Ability to systematically analyze new and/or existing software functionality
- Ability to interact cohesively in a collaborative and cross functional team environment
- Ability to read, understand, and interpret a variety of internal and external documentation
- Ability to use available reference materials to exhaustively research software functionality
- Ability to work in a dynamic and fast-paced environment, with time-sensitive deadlines
- Dedication to honoring agreements
- Self-disciplined
- Self-motivated
- Collaborative
- Adaptive
QUALIFICATIONS
EDUCATION/CERTIFICATION:
- Computer Science and/or related coursework/experience is preferred, but not required
REQUIRED KNOWLEDGE:
- Basic to advanced knowledge of computer software and hardware
- Basic to advanced knowledge of troubleshooting and testing methodologies
EXPERIENCE REQUIRED:
- Experience in Quality Assurance is preferred but not required for Quality Assurance Technician
PERFORMANCE MEASUREMENTS:
- Performs in accordance with Plexis policies and procedures
- Performs simple and moderately complex tasks independently and collaboratively
- Records test results and defects clearly and successfully based on use by other departments
- Consistently delivers quality work during allotted task completion timeframes
- Timely escalation of issues with ability to complete work due to conflicting priorities
- Practices thorough and complete communication to reduce repeated work for others
- Consistently demonstrates core value performance
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
- Ability to access, input, and retrieve information from a computer
- Capacity to communicate adequately, in person or via telephone, in a manner, which can be understood by those with whom the Quality Assurance Analyst is speaking
- Capability of dialing or otherwise using a telephone to place and receive telephone calls
- Willingness and capacity to sit or stand for minimum periods of one hour at a time
- Capacity to pick up, leaf through and read books and files and other materials
- Ability to reach forward, up, down and to the side in order to move equipment up to 20 lbs.
- Willingness and ability to maintain regular attendance for normally scheduled hours, to work extended hours and to be flexible to work additional days as necessary (i.e., potential evening and/or weekend schedule)
WORKING CONDITIONS
Ability to tolerate, use, work with, in, or under:
- Florescent lighting
- Dust
- Recycled air
- VDTs
- Semi-enclosed areas
- Central heating and air conditioning
- Office noise
The key physical requirements for this position include the ability to move freely through an office environment and the use of standard office equipment including PCs, Fax machines, Copiers and Phone Systems.
MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
REASONING ABILITY:
- Ability to work with others and compromise on issues
- Possesses and uses excellent diagnosis/troubleshooting skills
- Ability to identify problems and think through potential solutions communicating and/or escalating as appropriate
MATHEMATICS ABILITY:
- Basic to advanced mathematics with an understanding of basic to complex software logic
LANGUAGE ABILITY:
- Capacity to communicate adequately, in person or via telephone, in a manner, which can be easily understood by those with whom the Quality Assurance Technician is speaking
Position Details
Position Location: Remote
Position Status: Full-Time/Exempt
Benefits: Competitive Healthcare and Vacation Package
Salary Range: $40,000 - $55,000 Depending on Experience
It is the policy of Plexis Healthcare Systems, Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.