What are the responsibilities and job description for the Front Desk Agent/Supervisor position at PLI Staffing?
Front Desk Agent/Supervisor
We are looking for someone familiar with customer service to assist one of our facilities in Richfield OH. Job duties will include:
- Check in customers using computer programs and equipment and provide guests with directions to their room
- Inform customers of all on-site amenities and any relevant information that is needed to use them
- Handle and resolve guest complaints
- Invoice and bill guests for their stay and services used
- Communicate with guests to better understand their individual needs to provide them with the best service possible
- Scheduling and training the front desk staff to ensure all shifts are covered
- Preparing for brand standards inspection
- Ordering supplies for all departments (front desk, housekeeping, maintenance)
- Occasionally, assisting housekeeping in verifying guest rooms are ready for check in
- Occasionally, assists manager in various clerical tasks
- Check in customers using computer programs and equipment and provide guests with directions to their room
- Inform customers of all on-site amenities and any relevant information that is needed to use them
- Handle and resolve guest complaints
- Invoice and bill guests for their stay and services used
- Communicate with guests to better understand their individual needs to provide them with the best service possible
CONTACT
LEANN @ 216-318-6316 OR
BRIANNA @ 216-296-9584
https://plistaffingsolutions.as.me/
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: One location