What are the responsibilities and job description for the Service Manager position at Plumbtech Plumbing and Heating?
We are hiring a full time Service Manager to support a profitable and growing plumbing company in Missoula, MT. The plumbing company has been serving Missoula since the early 2000's and has an excellent reputation.
Responsibilities
- Meet Daily roduction metrics to help support the team in the field
- Design Systems for our technicians to be more efficient and effective
- Ensure technicians are arriving on time and providing them with the support they need
- Oversee Scheduling and Dispatching of technicians
- Evaluate and improve operations and financial performance
- Provide Weekly Performance Review related to production, invoices, and estimates
- Prepare regular reports for upper management and owners
- Provide solutions to issues (e.g. scheduling conflicts, invoice issues)
Skills
- Proven experience as a Service Mangeror similar role
- Experience in invoicing, system designing, project management
- Have a basic understanding of business process and functions (finance, HR, procurement, operations etc.)
- Strong analytical ability
- Excellent communication skills
- Outstanding organizational and leadership skills
- Problem-solving aptitude
Pay & Benefits:
- Starting salary range of $35k to $45k plus bonuses and increase pay tied to performance
- Paid time off
- Flexible schedule
- 401k
- Medical benefits
Job Type: Full-time
Pay: $30,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- Flexible schedule
- Health insurance
- Paid time off
Day range:
- Monday to Friday
Ability to commute/relocate:
- Missoula, MT 59801: Reliably commute or planning to relocate before starting work (Required)
Experience:
- CRM software: 3 years (Preferred)
- Microsoft Outlook: 3 years (Preferred)
- Microsoft Excel: 2 years (Preferred)
- Customer service: 3 years (Preferred)
Work Location: One location
Salary : $30,000 - $45,000
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