Partnership Manager, Law Enforcement

Description

Position: Partnership Manager, Law Enforcement

Department: National Human Trafficking Hotline

FLSA Status: Full-time, Exempt

Reports to: Director, National Human Trafficking Hotline

Direct Reports: Partnership Associate, Law Enforcement

Date Issued: April 19, 2018

Date Revised: February 13, 2020

Location: Washington, DC

About Program

As part of its mission to eradicate human trafficking, Polaris operates the 24 hour National Human Trafficking Hotline. The National Hotline works to improve the systemic response to protect victims of human trafficking in the United States. The program is designed to provide human trafficking victims and survivors with access to critical support and services to get help and stay safe, and to equip the anti-trafficking community with the tools to effectively combat all forms of human trafficking.

About Opportunity

The Partnership Manager, Law Enforcement is responsible for building and maintaining strong relationships with the National Hotline’s law enforcement partners, with the goal of ensuring communities have high-functioning trauma informed, survivor focused, well-integrated mechanisms to respond to all forms of human trafficking. The ideal candidate is comfortable in an extremely fast-paced and dynamic environment and is a self-starter who has excellent attention to detail and organizational skills as well as a drive to excel. The Partnership Manager is an effective communicator, can build relationships with ease, is passionate about the fight to eradicate human trafficking, and has a demonstrated ability to work independently and as part of a group. 

Responsibilities

• Lead direct engagement with a portfolio of key federal, state and local stakeholders to support the Hotline’s comprehensive response to human trafficking in the United States;
• Strategically elevate the Hotline’s Referral and Reporting Protocols across jurisdictions through regular assessment, revision, and addition of key personnel;
• Manage the application and vetting process for law enforcement requesting inclusion in the Hotline’s Referral and Reporting Protocols;
• Conduct research into federal, state and local anti-trafficking efforts to enhance the existing Hotline’s reporting processes; 
• In partnership with Polaris’s Technology Team, utilize software and technology to create an effective and streamlined process to manage the Hotline’s Referral and Reporting Protocols;
• Leverage technology to develop and implement an enhanced and sustainable referral and reporting outcome collection process;  
• Provide training to Hotline staff and law enforcement to advance each entity’s comprehension of the other’s processes and procedures;
• Support the Learning, Innovation, and Data Systems team with regional and local data requests that support law enforcement’s anti-trafficking efforts;
• Identify potential new geographic regions and strategic partnerships, especially in underserved regions and/or with vulnerable populations, for further engagement;
• Supervise Hotline Partnership Associate, ensuring they have the tools and skills necessary to successfully perform their role;
• Actively participate and contribute to the Hotline’s strategic planning process by providing methods to strengthen the Hotline’s anti-trafficking law enforcement infrastructure and ultimately its overall response to human trafficking; 
• Commitment to the National Human Trafficking Hotline mission and Polaris values; 
• Other duties as assigned by supervisor. 

This job description provides a summary of the major duties and responsibilities performed by individuals in this position.  Incumbents may be asked to perform other tasks not specifically written in this job.

Requirements

Required Qualifications

• Minimum four years of professional work experience building relationships and fostering collaboration among diverse actors, including government agencies, law enforcement and other NGOs;
• Previous experience working with or for law enforcement, particularly in the anti-trafficking field;
• Excellent interpersonal and verbal communication skills with a strong focus on direct and open communication and regular feedback;
• Ability to work well under pressure, maintain composure during stressful situations and handle shifting/multiple priorities to identify and prioritize the most strategic and pressing projects;
• Resiliently positive and energetic attitude with ability to work independently as well as in a collaborative team environment across multiple programs and departments;
• Experience working in multicultural environments and serving diverse constituents.

Preferred Qualifications

Previous experience with database management (particularly SalesForce.)

Communication (“External” Changes based upon position)

• Internal: Ability to communicate with supervisors and peers;
• External:  Ability to respond quickly and calmly in alarming situations. Frequent contact with law enforcement, service providers, and government agencies

Working Conditions

• Typical office setting

Physical Requirements (can change with position)

• Prolonged sitting, chiefly at a computer terminal;

• Occasional bending, stooping and stretching;

• Requires eye-hand coordination and manual dexterity sufficient to operate a computer, telephone, calculator, and other office equipment;

• Requires normal range of hearing and eyesight to record, prepare, and communicate in writing, in person and by phone;

• Requires occasional lifting up to 25 pounds.

Values Statement

The work of Polaris is grounded in a set of values and organizational beliefs that provide a common starting point for all of our activities. At Polaris, we look for talented individuals who are passionate about combating all forms of human trafficking and who will strive to embody and model these values within the Polaris community and in the anti-trafficking field. Please take a moment to make yourself familiar with these values and our mission statement before submitting your application. You can find a full description of our values here. 

Diversity Statement

Polaris designs and implements data-driven strategies to prevent and disrupt human trafficking, and restore freedom to survivors.  Achieving this ambitious goal requires both trafficking-specific systemic interventions and broader cultural and structural shifts that reduce the inequities that lead to human trafficking. While Polaris alone cannot build a more diverse, just, equitable, and inclusive society, both the success of our work and our organizational values require modeling in the workplace the change we want to see in the world.

This means cultivating a workforce, organizational culture, and priorities that respect and celebrate a dynamic, multi-disciplinary team made up of individuals with different identities, lived experiences, and backgrounds. Within both our team and across every part of our work, we strive to integrate and elevate the full range of survivor voices.

This is a living commitment.  Diversity, equity, and inclusion are values to be manifested daily, in the work we do, the decisions we make, and the way that we treat each other and the people we seek to serve.  This means creating space where staff can be included, heard, valued, and set up for success, and where everyone feels empowered to bring their full, best selves to work. We will not check boxes and consider it done. We will push new innovations and different ways of thinking, and treasure the community built and strengthened by each of our contributions.