What are the responsibilities and job description for the Support Specialist/Data Entry - Criminal Customer Service position at Polk County Clerk of Courts?
Join a team of dedicated professionals in the Polk County Clerk of Courts office. The Clerk’s office has been recognized as a Best Places to Work—an award given by CareerSource Polk that is based on employee surveys and an evaluation by judges. The Clerk of Courts provides a very rich benefit plan which includes membership in the Florida Retirement System, health insurance, an employee wellness center, and an employee gym. There’s also a paid time off plan in which one can accrue twenty-two days of leave time in the first year of employment.
Essential Attributes:
M/F/V/D:
Hiring rate: $15.00
Monday - Friday; 8am - 5pm: Click here for Veteran Preference
Essential Attributes:
- The Mission of the Clerk of Courts has a high degree of public accountability, regular attendance and punctuality is an essential function of this position.
- Support and comply with the Mission Statement and Code of Conduct of the Clerk of Courts.
- Maintain a high standard relating to professional conduct and behavior.
- Work cooperatively with other employees of the work unit and embrace a teamwork approach to completing tasks.
- Perform data entry for criminal cases by indexing documents that have been scanned or electronically filed into the case management system and follow up with appropriate case action using coded data.
- Review and interpret court memorandums for accuracy. Request corrections as needed.
- Perform data entry related to payment due date, financial assessments, court date continuances, adjudications, sentences, motions and orders.
- Prepare and process paperwork and respond in writing to various parties such as attorneys, lien holders, and bond agents.
- Process court ordered suspension of driver’s license.
- Prepare and electronically file judgment, sentence, and state prison documents.
- Prepare and record lien documents.
- Scan and record judgment packets into Official Records.
- Answer incoming telephone calls by assisting internal and external customers professionally and with accurate information.
- Being able to work in a constant state of alertness and safe manner.
- Perform other duties as assigned.
- Graduate of an accredited high school or possess an acceptable equivalency diploma.
- Ability to work cooperatively as a team member with other employees of the work unit and with outside agencies.
- Ability to communicate with people from varied backgrounds.
- Ability to acquire or have knowledge of current procedures to accomplish tasks within areas of department’s overall operation and workflow.
- Ability to organize, prioritize and manage work to meet necessary time requirements and workload.
- Ability to apply policies and procedures as they relate to job tasks.
- Ability to operate a PC and/or mainframe and related software applications. Proficiency in use of Word and/or Excel.
- Ability to accurately type 30 WPM.
- Ability to maintain attention to detail and to remain calm in an anxious, intense environment.
- Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to communicate professionally in both oral and written form. Must be able to read and write English.
- Ability to cover work of other employees to ensure deadlines are met.
- Bi-lingual applicants are encouraged to apply.
- Applicant must have the physical, developmental, and mental ability to perform job tasks, work efforts, responsibilities and duties of the job illustrated above. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel; and talk or hear. The employee is frequently required to stand, walk, climb or balance. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds.
- Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust to focus.
- The noise level in the work environment is usually moderate.
M/F/V/D:
Hiring rate: $15.00
Monday - Friday; 8am - 5pm: Click here for Veteran Preference
Salary : $15 - $0
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