What are the responsibilities and job description for the IT Technician position at Pomeroy IT?
Pomeroy is currently hiring for a IT Technician opportunity to work with our client in the medical industry. This position is a 6 month contract. This will support multiple locations in the Cincinnati area. Must be willing to travel to multiple sites. The main responsibility of this role is to provide PC Support.
Job Responsibilities:
- Organize cables, PSU off floor, bundled with Velcro
- Replace dirty KB M and mouse pads
- Verify badge reader working for Imprivata login
- Verify badge reader working for Epic order signing
- Verify workstation is in a proper Imprivata timeout group
- Check IVANTI console communication - Inventory scan complete
- Check McAfee console communication - Security update complete
- Verify Autologin account is in the correct user groups
- Verify if the device is Autologin and has Dragon Installed – Autologin in the Dragon Users group
- Verify workstation account is in the proper OU
- Verify workstation account is in a proper Imprivata timeout group
- Verify PC has proper label (machine name and color code for Physician/Dragon and BCA devices)
- Verify workstation has only 1 correct working Epic icon
- Verify overall speed of workstation is acceptable
- Document workstation name, exact location in the hospital, and other information about the machine
- Verify BCA devices have proper UPS battery installed and working, verify UPS is plugged into RED power outlet, verify device has local USB printer and printer is named “BCA Printer”
- Check rollers condition and noise level on network printers in nurse station
- Document names and location of network printers in nurse station for future deep dive history
Education
- Degree in IT related field preferred
- IT Related certifications a plus
For over 35 years, Pomeroy has enabled technology that enhances and empowers people in the workplace.
Today we partner with our clients to help them transform from a “one size fits all” delivery model to a personalized human experience that is a competitive differentiator and the key to delivering digital transformation and better business outcomes.
It’s all about delivering an exceptional experience, one that is simple, intuitive and secure – anytime, anyplace and from any device. Our workplace is no longer a physical location or workstation, rather it’s the place where a person can work at any given time with full capacity to do their job productively and effectively.
We deliver that experience by connecting the dots between people and their applications, across a network that is intuitive and automated to where the applications live, today that is in a hybrid IT environment, on premise and in the cloud, with security an integral part of everything we do.
We provide managed IT services to support our clients from our locations throughout North America, Latin America and Europe. Our service delivery model combines monitoring, prevention and resolution in an approach that is always aware, proactive and responsive.
Our field engineers support more than 50,000 sites across North America alone and respond to more than 3 million incidents and user requests annually covering 2 million desktops, laptops, smartphones and tablets, servers, printers and other peripherals.
Our expertise connecting the workplace, network and hybrid IT is industry recognized, including Gartner recognition for over 17 years as one of a select few who can deliver agile, quality Managed Workplace Services.1
And although technology and innovation are key ingredients in our solutions, our people are our greatest asset. Over 3,000 highly motivated and diverse, dedicated to supporting our 700 clients, from midsize organizations to large, well-known US and global brands, 15 in the Fortune 500.
“The Pomeroy Way” is our guiding principle. It’s a conscious understanding that who we are as individuals and how we choose to interact with others is a direct reflection of who we are as a company and how we will be viewed as an organization. It defines our company and our culture as the place to be, the place to stay and the place to grow.
Job Types: Full-time, Contract
Pay: $22.00 - $23.00 per hour
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Help desk: 1 year (Preferred)
- Windows: 1 year (Preferred)
Work Location: Multiple Locations