IT Field Technician

Pomeroy is looking for a Field Service Tech to work on-site in our client's York, PA hospital location.

The ideal candidate for this position will have strong customer service skills, experience with desktop/laptop/printer troubleshooting and repair, a clean driving record and the ability for some local travel in the York, PA area.

This position offers full benefits, including health, dental, vision, 401k, FSA, HSA and generous PTO!

Job Description

In this position, you will work as a member of the Field Services team supporting hospital staff by troubleshooting and repairing IT hardware including laptops, desktops and printers both on-site in a hospital setting or off-site at local satellite offices in the York, PA area.

Minimum Knowledge, Skills and Abilities:

• High school diploma or equivalent required
• AS/BS degree in technical field and/or A , Net , Server or similar certification preferred, but not required.
• Experience with desktops, laptops and/or printers. Experience with Zebra printers a plus.
• Previous customer service experience required
• Ability to lift and carry up to 50 pounds
• Ability to meet client background and health compliance which includes: a clean driving record, nicotine-free, vaccinated against Covid-19, willing to comply with flu shot requirement, willing to wear a face mask on-site

About Pomeroy

For over 35 years, Pomeroy has enabled technology that enhances and empowers people in the workplace. Today we partner with our clients to help them transform from a “one size fits all” delivery model to a personalized human experience that is a differentiator and the key to delivering digital transformation and better business outcomes.

It’s all about delivering an exceptional experience, one that is simple, intuitive and secure – anytime, anyplace and from any device. Our workplace is no longer a physical location or workstation, rather it’s the place where a person can work at any given time with full capacity to do their job productively and effectively. We deliver that experience by connecting the dots between people and their applications, across a network that is intuitive and automated to where the applications live, today that is in a hybrid IT environment, on premise and in the cloud, with security an integral part of everything we do. We provide managed IT services to support our clients from our locations throughout North America, Latin America and Europe. Our service delivery model combines monitoring, prevention and resolution in an approach that is always aware, proactive and responsive.

Our field engineers support more than 50,000 sites across North America alone and respond to more than 3 million incidents and user requests annually covering 2 million desktops, laptops, smartphones and tablets, servers, printers and other peripherals. Our expertise connecting the workplace, network and hybrid IT is industry recognized, including Gartner recognition for over 17 years as one of a select few who can deliver agile, quality Managed Workplace Services. And although technology and innovation are key ingredients in our solutions, our people are our greatest asset. Over 3,000 highly motivated and diverse, dedicated to supporting our 700 clients, from midsize organizations to large, well-known US and global brands, 15 in the Fortune 500.

“The Pomeroy Way” is our guiding principle. It’s a conscious understanding that who we are as individuals and how we choose to interact with others is a direct reflection of who we are as a company and how we will be viewed as an organization. It defines our company and our culture as the place to be, the place to stay and the place to grow.

Learn more at http:www.pomeroy.com

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
Must be vaccinated and wear a mask

Ability to commute/relocate:

• York, PA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• computer troubleshooting/repair: 1 year (Required)
• customer service: 1 year (Preferred)

Willingness to travel:

• 25% (Required)

Work Location: One location