What are the responsibilities and job description for the Regional Service Technician position at Pomeroy?
This role will manage an assigned service zone and assist in other service zones when needed to ensure service calls are completed within the Service Level Agreement.
Travel store to store and the schedule with differ weekly (not a 9-5 position). Might require an occasional after hours and / or weekend.
- Manage assigned service zone and assist in other service zones when needed to ensure service calls are completed within the Service Level Agreement
- Technicians are required to work out of their own personal vehicles. In this instance, they are required to keep accurate records for mileage re-imbursement. The technician must also keep their vehicle properly maintained which includes cleanliness and regular maintenance intervals. These Technicians are also required to maintain a clean MVR as well as proof of proper insurance coverage.
- Must maintain good troubleshooting skills and increase their break-fix knowledge to help the company maintain IT hardware/software support for our customers in a retail/office type environment.
**Must clear a background and drug screening.**
Job Types: Full-time, Contract
Pay: $20.00 per hour
Schedule:
- 8 hour shift
- On call
Education:
- High school or equivalent (Required)
License/Certification:
- Driver's License (Required)
Willingness to travel:
- 100% (Preferred)
Work Location: Multiple Locations
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