Accounts Receivable Supervisor - Tampa, FL

Pool Troopers is hiring for an Accounts Receivable Supervisor in Tampa, FL.

Pool Troopers, one of the nation's largest and fastest-growing pool service companies, currently serves customers in Florida, Texas, South Carolina, Georgia, and Arizona, and was ranked #1 in 2019, 2020, and 2021 on the Top 50 List by Pool & Spa News & Jandy. In October 2020, Pool Troopers partnered with Shoreline Equity Partners to support the next phase of growth including the execution of a rapid acquisition strategy.

As an Accounts Receivable Supervisor with Pool Troopers, you will have a rewarding career with opportunities for growth and advancement.

Responsibilities:

• Coordinates the work of and supervises a team of billing employees, including hiring, training, scheduling, and other related issues.
• Supervises and coordinates the effective and timely preparation of monthly invoices, accurate monthly billing adjustments, and the handling of billing questions and discrepancies.
• Develops local billing processes, procedures, and policies to ensure compliance with company policies.
• Acts as a resource for others in the approach, research, and resolution of complex and/or escalated billing questions and discrepancies. This includes providing direction or interacting with customers to resolve customer billing issues.
• Ensures that cash receipts are properly processed and posted to customer accounts following standard operating procedures. Directs others or is involved in research where necessary to resolve differences or unidentified payments.
• Acts as a resource for other functions including credit & collections, customer service, and operations to answer questions and provide training and support on billing issues. Ensures the acceptable resolution of billing issues in a timely and effective manner.
• May calculate and prepare manual billings for non-routine, complex billing arrangements.
• Providing reports to Branch Leadership on delinquent accounts.
• Assisting the Accounting Department on various projects as needed.

Qualifications:

• Proficient in Microsoft Office (i.e. Excel, Word, etc.)
• Supervisory or lead experience at a progressively responsible level.
• A thorough knowledge and understanding of billing transactions and processes and the ability to determine and implement processes and standards in place to meet performance targets.
• Ability to work effectively and efficiently within a team environment.
• Strong organizational skills and ability to work in high-volume, fast-paced environment.
• Must be able to demonstrate initiative to thoughtfully and fully research and follow up on non-standard situations to ensure compliance with company policies and procedures.
• Ability to complete projects and assignments with minimal direction.
• Being bilingual is a plus.

We don't just want anyone as an Accounts Receivable Supervisor with Pool Troopers. True Pool Troopers have traits that can't be just taught, such as strong work ethic, accountability, grit, determination, and maybe most important of all, desire to always perform at their best. If you have a willingness to learn and a desire to grow with a great company and be a part of a fantastic team, this is the perfect role for you!

Requirements

• Minimum of 7 years related accounts receivable experience, including at least 1 year in a supervisory role.
• High school diploma or G.E.D.

Benefits

• Competitive Pay
• Health Insurance
• 401k with Match
• Growth Opportunities
• Paid Time-Off
• Tuition Reimbursement
• Short & Long-Term Disability Insurance
• Life Insurance