What are the responsibilities and job description for the Customer Service Representative position at Portland Glass?
Are you looking for a place where you can bring your goals?
With over 34 locations throughout the Northeast, Portland Glass offers glass repair and replacements. We are known for our excellent and reliable services, and take pride in being a part of the Neighborly family.
As a part of Neighborly, we connect customers to skilled service professionals who repair, maintain, and enhance homes and businesses. With over 40 years of experience, our teams are changing the home services industry, and together, we bring top-notch services to customers across the globe. Here, you’ll be empowered in your role and each day will be a chance to make a difference in your community. Bring your passion to our team, and let's make an impact together.
Bring your experience and make a difference.
As an Inside Sales Representative on the Portland Glass team, a typical day for you will include:
- Providing outstanding customer service by growing customer satisfaction and fostering trust
- Making outside calls to generate leads/follow up on lead inquires
- Following up on estimates and quotes
- Scheduling installations
- Answering incoming calls, providing guidance to the customer
Bring your skills and achieve success.
(Required qualifications)
- Strong verbal and written communication skills, strong Microsoft Office/computer skills
- Ability to work in a fast-paced environment
- Ability to pass a background check and drug screen per applicable state laws
- Experience: 1-2 years' experience in customer service
- Education: High school diploma or GED
- Physical requirements: Must be able to lift minimum of 50 pounds
Bring your work ethic and gain stability.
- Pay: Starting at $15/hour
- Schedule: Monday-Friday, 8-5
- Benefits: Full benefits package offered:
-Dental-Medical-Vision-401k
- Financial Benefits: Annual bonus based off company performanceNeighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.
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Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Experience level:
- 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to commute/relocate:
- Hooksett, NH 03106: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Required)
Work Location: In person
Salary : $15 - $20