What are the responsibilities and job description for the Human Resources Business Partner - Baltimore Region position at Ports America Shared Services, Inc.?
At Ports America, the Human Resources Business Partner will support assigned operation site(s) leadership and employees on key employee engagement topics, deploy and guide Human Resource programs and processes locally. The HRBP will have responsibility for the broader employee lifecycle for local employee base to include: Recruitment, Onboarding, Employee Relations/Engagement, Performance Management, Compliance, and Training across the area of responsibility.
- Act as the first line of contact for all HR related matters for assigned operation site(s).
- Provide onsite support of all company HR policies, processes, and programs.
- Ensure all policies, processes and programs align with company standards at the local level.
- Ensure all local legal matters are escalated in a timely matter to Sr. Director of People Operations
- Provide, prepare, and maintain documentation on all employee matters at the local level and report to appropriate leadership.
- Responsible for all HR data integrity in the HR systems.
- Assist local managers in employee relations matters and adherence to company policies, procedures, and programs.
- Support performance management process, training and coaching for managers and employees on goal planning, annual reviews, and workforce assessment and planning.
- Support diversity and inclusivity engagement at all levels and in the local communities within the assigned operation site(s).
- Assist in the leave of absence management process with employees and leave administrators.
- Ensure legal compliance on people matters at the local level escalating matters to leadership as appropriate.
- Engage the Talent Acquisition team in recruiting needs for operational and/or support roles for the assigned operation site(s), participating in recruiting related events and activities as needed.
- Manage new hire transitions to include onboarding and/or internal transitions.
- Investigate employee complaints and escalate matters with recommendations to Sr. Director of People Operations.
- Manage the separation processes to include exit interviews.
- Perform analysis of turnover to proactively develop plans to address and minimize controllable turnover.
- Maintain organizational charts for assigned groups.
- Create presentation materials as requested.
- Work on site at a Ports America location within the assigned operation site(s).
- Attend all leadership meetings for assigned operational region.
Who You Are:
Minimum Qualifications:
- Bachelor's Degree in a Human Resources, Business Administration, or related discipline
- 6 years of experience in experience in human resources, talent acquisition principles, employee relations, workforce management planning, and/or human resources field leadership
Preferred Qualifications:
- PHR, SPHR, or other human resources certification
- Working knowledge of collective bargaining agreements (CBA) and or Union labor relations
- Solution- and future-oriented thinking.
- Strong interpersonal skills and the ability to engage in focused dialogue, demonstrate sound listening skills and communication both verbally and in writing.
- Ability to present to small and large groups at all levels of the organization and deal with unexpected questions and challenges while presenting. Ability to lead live or web-based presentations sessions.
- Strong understanding of employee relations principles, practices, methods, and programs.
- Strong knowledge and understanding of federal and state employment and labor laws, regulations, procedures, and standards.
- Ability to utilize knowledge to make or influence critical decisions while ensuring legally sound solutions that protect the company against risk.
- Excellent Word, Excel, and PowerPoint skills.
NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.
Ports America is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy); sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.
This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.
