What are the responsibilities and job description for the WHOLESALE SALES SUPPORT- ONSITE ROLE position at Posh Peanut®️?
Born in 2011, Posh Peanut Inc. began because of a genuine love for children, children’s clothing and an inventive excitement needing to be fulfilled. The founder of Posh Peanut, Fiona Sahakian is a wife, mother of two, daughter and sister. Fiona is the true example of a working mother and wife proving that it is possible for women to do it all. Posh Peanut has been a dream come true for Fiona and she could never imagine life without all of the loyal parents & peanuts that have grown to adore the company as well! Creating is a passion that she will forever embrace in herself and all children.
Posh Peanut is committed to providing fashion forward, excellent quality and adorable children’s clothing & accessories as well as serving our customers with above satisfactory customer service. Posh Peanut Inc. strives to foster a working environment where our employees learn, grow and take satisfaction knowing that they contribute to the success of the Company.
POSITION PURPOSE
The ideal candidate will be highly organized, detail-oriented, and possess excellent communication skills. The Wholesale Sales Coordinator will be responsible for managing all aspects of wholesale operations, including reporting, data analysis, order management, customer service, and account maintenance.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Reporting and Data Analysis:
- Manage all reporting and data analysis related to wholesale operations.
- Generate weekly reports on selling/pre-booking activities.
- Conduct year-over-year (YOY) comparisons to assess business performance.
Order Management:
- Manage booking totals for major retailers and retailers.
- Handle majority of dropship accounts, including selling and order fulfillment.
- Process daily order management for boutiques, including EDI orders for majors.
Account Management:
- Set up new accounts, maintain account list
- Handle account inquiries and provide necessary assistance to Sales Team
- Assist in creating line sheets for prebooks.
Quality Control and Customer Service:
- Manage QC requests and handle damage/RTV requests.
- Address shipping issues and manage all damage/shortage claims.
- Work with Distribution Center to Manage orders shipments
- Handle credit card holds/PayPal payments and process sample returns.
QUALIFICATIONS
Education/Certification: Associate Degree or Bachelor’s degree is preferred.
EXPERIENCE REQUIRED: 3 years of some wholesale, or customer service experience is a benefit.
SKILLS/ABILITIES:
- Proven experience in wholesale operations, preferably in the apparel industry.
- Proficiency in using Microsoft office. Experience Wholesale Platforms, NuOrder or other ERP systems preferred.
- Strong analytical skills and ability to interpret data to make informed decisions.
- Excellent communication skills, both written and verbal.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Attention to detail and accuracy in data entry and order processing.
- Strong problem-solving skills and ability to resolve issues efficiently.
- Be a team player
Posh Peanut offers great benefits:
· Medical
· Dental
· Vision
· Life Insurance
· Referral Bonus
· Employee Discount
· Paid Holidays
· Vacation
· Sick
· Bereavement
EEO Statement: Posh Peanut Inc. is an equal opportunity employer, committed to intentional anti-racism in all areas of our organization and will consider qualified applicants with criminal histories in accordance with the L.A. Fair Chance Initiative Ordinance. Our diverse backgrounds, perspectives, identities, and talents help us thrive.
Salary : $55,000 - $65,000