What are the responsibilities and job description for the Store Manager position at Posh Pet Resorts?
We are looking for a results driven store manager to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. Candidates will have the most success if they have a background hospitality management or retail management.
Responsibilities
- Develop business strategies to enhance our customers’ experience, expand store traffic and optimize profitability
- Meet sales goals by training, motivating, mentoring and providing feedback to staff
- Ensure high levels of customers satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and visual merchandising standards
- Report on buying trends, customer needs, profits etc
- Conduct personnel performance appraisals to assess training needs and build career paths
- Deal with all issues that arise from staff or customers (complaints, grievances etc)
- Be a shining example of well behavior and high performance
- Additional store manager duties as needed
Skills
- Powerful leading skills and business orientation
- Customer management skills
- Strong organizational skills
- Good communication and interpersonal skills
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- On call
- Overtime
- Weekend availability
Supplemental Pay:
- Bonus pay
- Tips
Shift availability:
- Day Shift (Required)
Work Location:
- Multiple locations
Work Location: Multiple Locations
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