What are the responsibilities and job description for the Teller - Long Beach position at Postcity Financial Credit Union?
Description
PostCity Financial Credit Union is currently seeking a full-time Member Services Representative in our Long Beach Branch. The main responsibility is to assist our members with their financial needs by providing first class service.
- Teller functions
- Identifying products and services that best fit our members’ needs
- Cross-sell credit union products and services
- Cash handling and cash drawer balancing in an accurate and timely manner
- Process mail transactions and bad address tracking
- Process routing file maintenance on member accounts
- Assist members with online and mobile banking login issues
- Make outbound calls to member for member service and cross-sales
- Open certificates and checking accounts
- Resolution of routine member inquiries
- Maintain knowledge of all state and federal regulations that are applicable to member services
- Other duties or special projects as assigned
Requirements
- Minimum of 1-year member services experience in a Credit Union or, financial institution is highly desirable.
- Excellent verbal and written communication skills, including writing business correspondence.
- Excellent interpersonal skills
- Ability to work 32 hours a week, Monday through Friday and an occasional weekend day
- Goal driven and able to meet or exceed established cross-sell goals
- PC and calculator proficient, including experience with Microsoft products, Word, Excel and Outlook.
- Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
- Ability to work independently or within a team to accomplish goals and objectives.
- Ability to provide attention to detail with accurate and consistent results.
- Must be able to effectively handle multiple, simultaneous and changing priorities.
- Must be able to operate office/branch equipment including telephone, copier, scanner, cash recycler, and ATM.
- Working knowledge of operational regulations, laws, and principles
Salary : $31,800 - $40,300
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