What are the responsibilities and job description for the Associate natick mall position at Pottery Barn?
About the Role
Receive shipments & accurately maintain inventory records. Maintain stockroom & off-site locations. Assist sales team in replenishing sales floor after shipment or during recovery periods.
You’re excited about this opportunity because you will...
Exemplify the highest level of customer service standards to internal and external customers
Scan shipment as delivered
Ticket and stock merchandise in the stock room or prepare for immediate distribution to the sales floor
Provide feedback to supervisor regarding inventory levels and damages
Organize stockroom by department and categories and stock merchandise on appropriate shelves or in offsite locations
Adjust stocking procedures to ensure aisles and exits are clear
Ensure that merchandise is safely stored, properly ticketed packaged and logged, and easily located for replenishment
Pack and log merchandise as required for customer deliveries
Transport merchandise to and from remote stockroom locations and maintain accurate inventory records
Ensure that the stockroom is clean, swept, with garbage removed and supplies organized
May assist on sales floor during peak times and as assigned
Complete tasks listed on daily agenda or as assigned (., maintenance of store, lighting, cleaning)
Comply with all company policies and procedures
Ensure all appropriate stockroom procedures are followed to minimize loss to the company
Why you will love working at Williams-Sonoma, Inc.
We’re a successful, fast-growing company with an entrepreneurial vibe
A technologically and data-driven business
Competitive salaries and comprehensive health benefits
We’re at the forefront of tech and retail, redefining technology for the next generation
We’re passionate about our internal and external clients and live / breathe the client experience
We get to be creative daily
A smart, experienced leadership team that wants to do it right and is open to new ideas
We believe in autonomy and reward taking initiative
We have fun!
We’re excited about you because...
Love to keep things organized & have an unmatched attention to detail to accurately maintain inventory records
Passionate about the delivering the highest level of customer service standards to internal & external customers
Ultimate team player, eager to jump in & help your colleagues to get the job done
Curious & creative, striving for ways to simplify processes & procedures to streamline work
Proven success achieving results both independently & through teamwork
Hands-on teammate, who takes a proactive approach to all tasks
High school diploma or equivalent preferred
1-2 years customer service experience preferred and stockroom (or related experience
Basic product knowledge preferred but not required
Effective time management skill to execute multiple tasks simultaneously
Ability to be mobile in the stockroom or on sales floor for extended periods of time
Proven ability to operate and read scanning equipment for extended periods
Ability to lift and carry medium-to-large items, weighing up to 100 lbs., utilizing appropriate equipment and safety techniques
Full time associates are expected to have open availability to meet the needs of the business. Casual associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and / or Sunday) and two during the week (Monday to Thursday).
Associates must be available for annual inventory and entire holiday season (November and December)
Example : Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).
If preferred, an associate can also choose to have all three shifts of availability on the weekend (Friday to Sunday) and none during the week (Monday to Thursday)
Physical Requirements :
Ability to be mobile on the sales floor for extended periods of time
Ability to operate POS system
Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
Benefits Just for You
Depending on your position and your location, here are a few highlights of what you might be eligible for :
- A generous discount on all Williams-Sonoma, Inc. brands
- A 401(k) plan and other investment opportunities
- A wellness program that supports your physical, financial and emotional health
- Paid vacations and holidays (full-time)
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
FOR SF ONLY :
Last updated : 2024-09-25
