Specimen Collector

ABOUT PRECISION DIAGNOSTICS:

We are currently seeking candidates for the Specimen Collector I role, a healthcare operations position for our company.

Precision Diagnostics is a state-of-the-art toxicology lab focused on improving patient outcomes, supporting our partners in care delivery, meeting the needs of the changing healthcare landscape in the transition to value-based-care, and continuing to be an industry leader in this space.

Our organization values high quality, efficient healthcare delivery. We achieve this by creating an inclusive culture that fosters growth potential for our team members and our organization.

Candidates for this position strive to learn and do more than the minimum requirements of the job. We are seeking engaged, solution-driven individuals who want to provide a healthcare experience they would hope for themselves and their families. In other words, live above the line.

If you are motivated and committed to living above the line, then you are the type of team member who will be successful and help our patients, team and company thrive. If you are up for the challenge, and can work in the following above-the-line principles, please consider applying:

• Strives for greatness
• Become part of the solution
• Respect others and their feelings
• Help create an amazing patient experience
• Bring commitment to compliance
• Be curious: "What else can I do to assist and learn at Precision?"
• Seek feedback: "What coaching do you have for me?" And "What can I do better?"
• Have personal ownership and pride in your work
• Care- not because you must, but because you want to
• Openness to change

AT A GLANCE:

Specimen Collectors at Precision set the bar for innovation, integrity, insights and outcomes. With a patient-centered approach, specimen collectors at Precision Diagnostics are foundational team members in the organization helping create and deliver a better experience to a vulnerable population. Accurate specimen collection is a critical step in patient care with profound downstream impacts affecting a patient’s care, organizational success and growth as well as helping reduce the overall cost of care in the healthcare system. Successful Specimen collectors join our team delivering a shared goal of Precision with Purpose. If you are committed to meaningful work that positively impacts our patients, our company, our customers, and our communities we encourage you to consider a career with us.

ROLE OUTCOMES:

• Providing a frictionless patient experience
• Accurate and timely order entry and collection process
• Contribute to improved patient outcomes through precision in daily work activities
• Collect and process laboratory specimens (may include oral, urine, and/or blood specimen collection per policy.) in a manner that improves outcomes for all stakeholders: patient, provider, payer, and laboratory.
• Collect specimens according to established procedures. Tests include, but not limited to:
• Drug Screens
• Biometric Screening, and
• Insurance Exams
• Accuracy of Data Entry
• Commitment to organizational process improvement efforts
• A strong Commitment to Compliance
• Data entry accuracy
• Specimen collection and shipping accuracy

WHAT YOU BRING TO THE TABLE:

Knowledge of:

• Prior experience a plus!
• In Depth Knowledge of specimen collection techniques and procedures
• Advanced understanding of preventing personal exposure to bio-hazards and infection prevention measures
• Specimen collection protocols
• In-depth knowledge of Personal Protective Equipment best practices

Skill:

• Basic computer literacy (software and hardware) and ability to learn new computer/technology skills
• Effectively communicate to internal and external clients and patients
• Compose grammatically correct, professional level written communication
• Follow checklists and produce the same results every time
• Maintain accurate files and records
• Strong attention to detail

Ability to:

• Communicate with, understand, and react effectively to a diverse patient population base
• Establish and maintain professional working relationships with coworkers, patients, and clients
• Establish rapport and gain the trust of others
• Accurately record information
• Maintain composure, interact diplomatically, and make effective decisions in confrontational situations
• Communicate effectively with individuals who may have emotional/behavioral health needs
• Maintain and ensure personal wellness and/or willingness seek help when needed. Healthcare as an industry has periods of stress when supporting patients who exhibit apathy, hostility, resistance, and anger
• Learn and commit to practice:
• Infection Prevention Protocols
• HIPAA - Protect and maintain confidential information
• OSHA Standards related to specimen collection
• Principles, practices, and techniques of specimen collection
• Federal regulations, state laws, and agency directives applicable to specimen collection

Required Certifications and Licenses:

• Possession of a valid driver's license/Auto insurance (for those that travel between clinics) or alternate means of travel
• Certifications as may be required for specimen collection
• High School Diploma or Equivalent GED
• Prior patient experience a plus (examples may include Specimen collection, phlebotomist, medical assistant, nurse’s aide, healthcare technician, nursing students)

ADDITIONAL JOB CONSIDERATIONS:

• This position is a Part-Time hourly position
• Hourly rate is $16.00
• Schedule: Monday - Thursday 9am - 4pm; Thursdays 8am-8:30am pick ups in Norfolk
• This position works in a healthcare facility that is a partner to Precision Diagnostics
• 401K with company match
• Growth opportunities
• Education reimbursement program
• Precision is dedicated to giving back to our communities through various platforms such as:
• Sponsoring high school students with limited economic means
• Annual company food drive with Precision matching each employee donation
• Precision Cares program, partnering with local communities each year to give back
• Frequent company events to keep our employees connected

ROLE Responsibilities:

Innovation

• Flexibility for change
• Solution focused mindset
• Other duties as assigned

Integrity

• Facilitates the collection, processing, and shipping of laboratory specimens
• Accurate Data Collection and Data Entry pertinent to laboratory orders and testing
• Self-Motivated to stay up to date with Precision policies and procedures
• Ability to adhere to all healthcare regulations
• Maintains neat, clean, orderly client/work areas always
• Maintains hygiene and dress code according to company standards
• Orders and maintains inventory of Precision Diagnostics supplies per policy
• Performs Direct observation during specimen collection, if required

Insights

• Accurately collect, label, verify patient and ship specimens per policies
• Collect and troubleshoot any missing information at the time of specimen collection
• Identification and accuracy of billing information entry, payment collection when required, knowledge of and acts in alignment with corporate policies

Outcomes

• Demonstrates excellent customer service and compassion when interacting with clients and staff
• Exceptional patient experience that supports the individual but also the growth of the organization
• Seamless care delivery that is patient centered, provider supportive, and billed accurately for services provided
• 100% compliant workflow
• Pride in your work

Even if you do not meet all of the job requirements, we encourage you to apply as we do take into consideration potential and relatable skillsets.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Precision is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Part-time

Pay: $16.00 per hour

Benefits:

• 401(k) matching

Ability to Relocate:

• Hampton, VA: Relocate before starting work (Required)

Work Location: In person