What are the responsibilities and job description for the Program Support Manager position at Preferred Family Healthcare?
Mission: Preferred Family Healthcare (PFH) is a dynamic and caring organization committed to providing integrated care to assist individuals in achieving overall health and wellness.
PFH offers a fully array of integrated services, serving more than 100,000 individuals each year in nearly 100 locations throughout Missouri, Oklahoma, Kansas and Illinois.
Your Job:
As the Program Support Manager is responsible for supervision of the Program Coordinators, Office Assistants, Clerical Support and developing ways to improve efficiency, keep the program/office functional, and maintain an organized and pleasant working environment for associates and persons served.
Essential Job Functions:
- Work with a team to solve problems in the office
- Provide supervision to Office Assistants and Clerical Support.
- Provide supervision to Program Coordinators in conjunction with the Regional Director/Assistant Regional Director.
- Provide assistance with the onboarding process for new associates and ensure new hires are scheduled to attend New Hire Orientation.
- Ensure new hire I-9 information is collected within 3 days of hire and entered into the human resources information system (HRIS).
- Assist Program Coordinators with managing associate staffing events and changes for associates within the human resources information system (HRIS).
- Assist new associates in accessing email address and Relias Training.
We think you’d be great for this role if you have the following:
- High School Diploma or equivalent required.
- Associates Degree from an accredited college or university preferred.
- One year of clerical experience in a related field preferred.
- Two years of supervisory experience preferred.
Our legal team wants us to let you know what’s required!
Employment is conditional upon the receipt of appropriate background checks. Upon offer of employment, you must grant permission for Preferred Family Healthcare to verify accuracy, legitimacy, and results in regards to the following conditions of employment:
- You must be able to pass a background check that includes criminal history and abuse/ neglect.
- You must have adequate employment/ and or personal reference checks.
- Vehicle driving record