Customer Service Representative – Full-Time

Location: Dakota Dunes, SD
Shift: Varying shift options available
Job Status: Full-Time and Part-Time
Pay: $15.00-$17.50/hour starting, additional monthly incentives available
Company: PREMIER Bankcard
Work Site
This opportunity is an on-site opportunity at PREMIER Bankcard's Dakota Dunes location
Shift Options
PREMIER Hours of Operation: Monday-Friday 7:00am-9:00pm and Saturday 8:00am-4:30pm

• 8-hour evening shifts.
• 10-hour shifts, consistently giving you a day off during the week.
• Flexible split shifts
• Rotating Saturdays – No Sundays!
• Part-Time 20-35 hours, you set your minimum/maximum hours!

About the Role

• Answer inbound calls about our products and services.
• Understand policies and procedures used for daily operations.
• Take accountability for customer satisfaction with a highly professional demeanor.
• Demonstrate a strong phone presence while assisting those with less than perfect credit.
• Achieve high satisfaction on customer surveys.
• Participate in team meetings.

Training

• Extensive paid training program, up to 3 weeks in length.
• Ongoing training opportunities for future success!

Pay
Base wage starting at $15-$17.50/hr. with opportunities to increase take home pay.

• Top 75% of associates are eligible for incentives.
• Career path from Associate I to Associate IV – each step earning an increase in pay!
• Earn up to an additional $3.50/hr. when working non-traditional hours.
• Bilingual skills are compensated in the form of a 10% differential.
• Flex Scheduling opportunity for top performers.

Competitive Benefits Package

• Full medical benefits for 20 hours/week.
• FREE dental and vision coverage.
• Generous time off plans including PTO, Sick Pay, and Bonus Days.
• 401(k) – dollar-for-dollar match up to 5% of total compensation.
• Special discounts and offers for events at the Denny Sanford PREMIER Center.
• Employee Wellness Program.
• Paid Community Volunteer Hours - PREMIER averages 30,000 hours per year!
• Fun Employee Parties!

Our Culture

• Emphasis on personal success, respect, health, wellness, fun and giving back.
• Employees are rewarded, valued, and celebrated for hard work.
• Career advancement opportunities is a ways PREMIER leaders show they care.
• Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more!

Job Type: Full-time

Pay: $15.00 - $17.50 per hour

Salary : $15 - $18