Driver Helper

Job description

We are a luxury provider seeking home delivery and assembly experts. We deliver for popular, national retailers such as Restoration Hardware, Ashley Homestore, Mattress Warehouse, and more.

You will be working as a two-person delivery team and be responsible for the delivery and assembly of home products such as furniture or appliances inside customers’ homes. You will be expected to deliver outstanding customer service and ensure overall satisfaction with the delivery and assembly.

Essential and Primary Functions:

• Drive a delivery truck and follow a time schedule.
• Ability to manage and record inventory movements within a warehouse setting.
• Safely load and unload the delivery truck with a dolly or hand truck and use blankets or packing to prevent damage to the product, delivery vehicle or customer’s home.
• Unbox and assemble a variety of products based on instruction manuals, blueprint specifications, parts lists, and drawings.
• Take precise measurements to ensure accurate fit of products in the customer’s home.
• Collect proof of delivery, printed or digital signatures from the customer on required forms.
• Accurately and thoroughly complete required printed or digital logs and reports.
• Keep a clean and tidy work area at the customer’s home, including wearing booties inside the home, post-assembly removal of packing materials and debris from the customer’s home.
• Must be able to meet the required physical demands listed below, including but not limited to, lifting and moving up to 50-200 pounds on a regular basis with the help of a lifting partner or a dolly.
• Responsible for serving as the customer’s primary point-of-contact during delivery and assembly and ensuring the customer experience is second-to-none.

Other Functions:

• Communicate well with customers, employees, and various company departments.
• Must be team-oriented and work well with others.
• Must be able to work with minimal supervision and in accordance with all safety standards.
• Needs to be self-motivated.
• Ability to use reason and judgment to solve any problems or issues that may arise.
• Must maintain superior customer service, professionalism and a positive attitude to ensure the highest level of customer satisfaction.
• Inspect delivery vehicle pre- and post-service trips to ensure it is clean and organized and monitor its maintenance and repair in accordance with company policy.
• Meet all company and industry safety requirements.
• Place orders for supplies.
• Performs other job-related duties as required by business needs.

Requirements:

• Drivers need a valid license (no CDL required)
• Drivers and Helpers must consent to a background check (7 years check)
• Mechanically inclined
• Must have state license or a state identification card
• Ability to read, understand and follow product instructions
• Broad knowledge of tools
• Ability to lift up to 175lbs

Experience:

• relevant: 1 year (Preferred)

Job Types: Full-time, Contract

Pay: From $15.99 per hour

Schedule:

• 10 hour shift

Supplemental pay types:

• Performance bonus
• Tips

Trucking route:

• Dedicated
• Local

COVID-19 considerations:
Black masks, Black shoe covers

Work Location: In person

Salary : $16