What are the responsibilities and job description for the Senior Associate, Payment Research position at PREMIER?
Location: Sioux Falls, South Dakota
Shift: Monday - Friday 8:00 am - 5:00 pm
Job Schedule: Full-Time
Company: PREMIER Bankcard
About the Role
Are you looking for an opportunity to use your financial background? The qualified candidate will be responsible for assisting with daily settlement department functions and making recommendations and updates to policies and procedures. PREMIER Bankcard is looking for an individual who displays strong leadership to join their team in the role of Payment Research Senior Associate.
Job Duties and Responsibilities
- Posts credit card payments on internal data base system.
- Reverses payments on internal data base system.
- Balances payment and refund reports, review accounts requiring a refund and process accordingly
- Processes adjustments as needed
- Completes and resolves advanced research issues.
- Performs miscellaneous support functions for the department.
- Assists in training and mentoring co-workers.
- Review and demonstrate various steps of current process to co-workers.
- Assists management with workflow objectives.
- Assists in reviewing and revising procedure manual.
- Conduct tasks in a manner that complies with all consumer protection regulations and treats consumers fairly.
Skills and Qualifications
- Combination of education/experience that would enable incumbent to meet essential functions and required competencies of the position.
- Basic computer skills and proficiency of the English language.
- Exceptional verbal and written communication skills.
- Ability to concentrate and work independently.
- Attention to detail, analytical and problem-solving skills.
- Capacity to learn, adapt to change, and become proficient quickly.
- Ability to handle stress, exercise self-control, adhere to company policies and procedures and uphold The PREMIER Way.
Competitive Benefits Package
- Full medical benefits when working 20 hours per week.
- Traditional and High Deductible health plan options available.
- FREE dental and vision coverage.
- Generous Paid Time Off plans.
- 401(k) – dollar-for-dollar match up to 5% of total compensation.
- Special discounts and offers for events at the Denny Sanford PREMIER Center.
- PREMIER Wellness Program.
- Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year!
- Fun Employee Parties!
Our Culture
- Emphasis on personal success, respect, health, wellness, fun and giving back.
- Employees are rewarded, valued, and celebrated for hard work.
- Various Career advancement opportunities and growth.
- Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more!
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