Billing Processor

PrePass is a Software as a Service (SaaS) and technology solutions company in the transportation industry and the leader in the trucking weigh station, toll bypass, and software space. We partner with states and transportation companies reduce traffic, fuel usage, safety risk, and pollution while increasing productivity! PrePass, with 340 employees (and growing), has employees in 24 states.

Position Summary:

We are seeking a Billing Processor to work at our Corporate Office and join our collaborate, innovative, customer-centric culture. You will play a critical role in creating invoices for our customers. This position reports to the Billing Supervisor and is a Phoenix-hybrid position. That means you will be working a combination of days each week from home and at our modern, luxurious offices in the most sought-after area of downtown Phoenix, Block 23 at Cityscape! This is a Phoenix-based hybrid position.

What You'll Be Doing:

• Payment processing, including lockbox and other bank files, CC Charge backs/VC payments, NSF, Refunds.
• Reconciliation and Payment Research.
• End of Month Toll transaction processing, closing Toll Batches and working exceptions.
• Toll Disputes processing.
• Processing of Archived accounts with balances and payment Transfers.
• Review customer financial transactions for accuracy.
• Review and reconcile information daily and monthly to Alliance bank accounts.
• Review/Approve Adjustments.
• Process Customer Status Updates, including undeliverable emails, deceased customer records and others as applicable and respond to customer inquire as needed by phone or email.
• Process/Prepare refund packages.
• Run all appropriate reconciliation reports to ensure all processes are working in preparation for invoice generation.
• Generate System Invoicing and Manual Invoice processing of less complex accounts

Who You Are:

• Minimum Associate Degree or equivalent.
• Advanced Microsoft Excel and Access skills.
• Experience with Book Keeping or Account Receivable will be helpful.
• Must be very detail oriented; able to remain focused in a fast-paced environment.
• Prior Customer Service experience a plus.
• Strong organizational skills to perform multiple tasks quickly and effectively.
• Prior experience with Microsoft CRM and or Microsoft Dynamics GP a plus.
• Strong written and oral communication skills.
• Must be able to work flexible hours, including weekends and holidays.

Additional Reasons this Job is Amazing:

Benefits & Paid Time Off

• Paid Vacation.
• Paid Sick.
• Paid Company Recognized Holidays / Paid Floating Holidays.
• Medical, Dental, Vision that start on date of hire – no waiting period.
• 4 Medical Plans to Select From (one plan option is 100% Employer-Paid for employee-only coverage)!!
• 401(k) plan with strong employer match.
• Employer-paid Basic Life Insurance and AD&D, Long-Term Disability.
• Supplemental Insurance Available.
• Pet Discount Program.
• Legal Discount Program.
• Employee Discount Program.
• Tuition Reimbursement Program.
• Internal Advancement Opportunities.

Culture

• Surround yourself with those that you can learn from and build your skills.
• Industry-leaders, strong brand.
• Culture that values innovation.
• Flexible work schedule.
• Work environment where you have a lot of independence.
• Growth opportunities.
• Ability to work with a purpose and make an impact on our planet.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Phoenix, AZ 85004