What are the responsibilities and job description for the Front Desk Administrator position at Prestage?
General:
The Front Desk Administrator at Prestage is responsible for providing exceptional customer service and administrative support to clients and visitors. This role requires a highly organized and friendly individual who can handle multiple tasks efficiently and professionally. As the first point of contact for the company, the Front Desk Administrator plays a crucial role in creating a positive and welcoming environment.
Specific Duties / Responsibilities:
- Greet and assist clients and visitors in a friendly and professional manner
- Manage incoming calls and direct them to the appropriate person or department
- Schedule and coordinate appointments and meetings
- Maintain and update records, files, and databases
- Handle incoming and outgoing mail and deliveries
- Manage office supplies and inventory
- Assist with administrative tasks, such as typing, formatting documents, and data entry
- Provide general administrative support to the team as needed
- Ensure the reception area and conference rooms are clean and organized
- Maintain confidentiality of sensitive information
Education:
- High school diploma or equivalent
Experience:
- Prior experience in a front desk or administrative role preferred
Skills/Abilities/Attributes:
- Excellent customer service and communication skills
- Strong organizational and multitasking abilities
- Proficient in Microsoft Office Suite
- Ability to work independently and as part of a team
- Professional and friendly demeanor
- Punctual and reliable
- Bilingual is preferred but not required
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick)
- Short Term Disability
- Employee Assistance Program (EAP)