What are the responsibilities and job description for the Home Care Director/Administrator position at Prestige Care Centers?
Purpose:
Oversees the home care functions for the organization. The Home Care Director/Administrator implements the mission and vision of the organization in cooperation with executive leadership by leading, developing, implementing and evaluating the clinical systems of care that promote the delivery of high quality, clinically excellent, cost-effective home care to the patients and families that Sunny Brook Home Care serve.
Responsibilities:
- Responsible for growth of services, compliance with federal, state and local regulations, clinical quality and guiding a multidisciplinary team.
- Manages assigned programs and provides professional guidance regarding client care, agency policies and procedures, continuous improvement in patient care and staff supervision
- Completing yearly program budgets and monitoring/tracking financials on a monthly basis.
- Leads, directs, develops and monitors the provision of high quality, clinically excellent, cost-effective care by all home care staff, and vendors throughout the organization’s service area.
- Maintains a focus on patient-centered care by working closely with direct care staff and medical staff to maintain current standards of knowledge, regulatory requirements, new equipment/technology and trends affecting the interdisciplinary delivery of home care, as well as all other services offered within the organization.
- Ensures clinical staff is actively engaged in the decision-making process regarding practice.
- Develops and utilizes a standardized process to evaluate and evolve practice to decrease variability and improve safety.
- Actively incorporates measurable outcomes to all initiatives
- Assesses educational and developmental needs for all clinical staff. Develops plans and programs, to address the identified needs. Utilizes technology to facilitate care, increase efficiency and improve outcomes. Includes considerations of both efficiency and cost in the use and allocation of resources.
- Incorporates an evolution component to all programs, projects and initiatives
- Consistently ensures compliance with various governmental, accrediting and licensing organizations including reimbursement and certification requirements of third-party payers.
- Facilitates the collection, review and response to patient safety risks, incidents and opportunities
- Works with external stakeholders and community members/organizations to ensure clinical excellence and the adoption of new knowledge and innovations into practice.
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Leadership Standards:
- Complies with all established policies, procedures and guidelines, including state and federal regulations, to assure safe practices and quality services
- Ensures stewardship of financial resources
- Represents the organization in a professional manner and promotes a culture of integrity, respect, compassion, excellence and teamwork
- Establishes and maintains collaborative professional relationships within the organization and community
- Engages in opportunities for professional and leadership development
- Demonstrates ability to handle multiple priorities in an organized manner, make timely decisions, and exercise sound independent judgment
- Demonstrates commitment to continuous quality/performance improvement through development, implementation, monitoring and reporting of the balanced scorecard
- Recruits, hires and retains talented, qualified staff who share the organization’s values
- Clearly communicates roles, responsibilities, performance standards and expectations to staff
- Ensures staff have the necessary training and skills needed to be effective team members
- Regularly checks in with staff to provide constructive feedback and discuss progress towards goals, offering coaching, support or guidance as needed
- Clearly communicates organization objectives to staff, preserving confidentiality as needed
- Conducts timely performance reviews according to organization policy
- Addresses performance or conduct issues immediately and provides effective counseling and corrective action as needed
- Recognizes and celebrates staff accomplishments and exceptional performance and services
Qualifications:
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Qualifications of an administrator.
- The administrator shall be at least 21 years of age and shall have a high school diploma or equivalent. (Ill) In addition, this person shall meet at least one of the following conditions:
- Have a two-year degree in human services, psychology, sociology, nursing, health care administration, public administration, or a related field and have a minimum of two years' experience in the field;
- Have a four-year degree in human services, psychology, sociology, nursing, health care administration, public administration, or a related field and have a minimum of one year of experience in the field;
- Have a master's degree in human services, psychology, sociology, nursing, health care administration, public administration, or a related field and have a minimum of one year of experience in the field;
- Be a licensed nursing home administrator;
- Have completed a one-year educational training program approved by the department for residential care facility administrator
- Experience in health service administration required, with at least one year of supervisory or administrative experience in home health care or a related home based health care program.
- Exp. with leadership or management of education, curriculum development and continuing education desirable.
- Ability to develop and maintain business relationships including confident public and professional contacts utilizing a mature, professional attitude and appearance; demonstrated effective oral and written communication skills and group presentation skills.
- Demonstrates leadership in knowledge of the roles and responsibilities of all clinical roles within home care practice, the healthcare environment, communication and relationship management, and professionalism.
- Knowledge of home care principles and standards of practice preferred.
- Excellent time management, organizational skills with the ability to exercise independent judgment.
- Must have valid Iowa driver's license, auto liability insurance and reliable transportation if driving is required
- Successful completion of pre-employment physical, drug screen, 2-step TB test and background check
Working Conditions:
- Physical requirements: Sedentary work exerting up to 10 pounds occasionally, and/or a small amount of force frequently to move objects, including the human body
- Physical activities: Talking, Hearing, Repetitive Motions, Fingering (picking, pinching, typing, etc.), Visual acuity (field of vision for analyzing data, viewing computer, using measurement devices, operating machines, determining accuracy or neatness, and/or making general observations)
- Environment: Work is primarily performed in a climate-controlled environment with minimal safety/health hazard potential
- Time: Ability to be flexible with a varying schedule and programmatic requirements
- Travel: Required between locations
These characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Note: This job description is not intended to be all-inclusive. You may be required to perform other duties to meet the on-going needs of the organization.Sunny Brook Homecare is an equal opportunity employer. Employment practices are implemented without regard to race, creed, color, sex (including pregnancy), sexual orientation, gender identity, citizenship, national origin, religion, veteran status, genetic information or on the basis of age or physical or mental disability unrelated to ability to perform the work required.
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