What are the responsibilities and job description for the Case Manager Eport position at Prevention Links Inc?
JOB DESCRIPTION: Case Manager
The Case Manager is an experienced professional, responsible for providing case management services to community members in order to strengthen the community through increased internal and external assets. Through a well-developed network of resources, the Case Manager works in partnership with community members to create and implement individualized success plans focused on self-sufficiency Coordinate community integration activities designed to build self-sufficiency skills, stabilize clients in housing and promote overall health and wellness to the Elizabethport community center clients and Elizabeth Housing Authority residents. Candidates MUST be bilingual in English and Spanish for this role.
POSITION RESPONSIBILITIES:
· Provide case management services in the areas of, but not limited to: Independent living skills; Housing stabilization; Money management; Community integration; Job readiness training; Employment linkage; Benefits establishment; and linkage to community providers for substance abuse, primary and mental health care, and all other services needed to assist Elizabethport community center clients and Elizabeth Housing Authority residents in reaching their goals.
· Provide strengths-based case management and service coordination designed to assist Elizabethport community center clients and Elizabeth Housing Authority residents in obtaining and maintaining self-sufficiency.
· Coordinate community integration activities designed to build self-sufficiency skills, stabilize clients in housing and promote overall health and wellness to the Elizabethport community center clients and Elizabeth Housing Authority residents.
· Develop individualized success plans in collaboration with clients to address short-term and long-term goals, and make follow up calls and appointments with the Elizabeth Housing Authority residents to complete they standards for success annual plan.
· Provide ongoing case management support to assess progress and ensure success plan outcomes are met or changed as needed; as well as to maintain the updating of their files and documentation of the programs and services provided.
· Provide crisis intervention services focused on enhancing clients' ability to independently resolve problems for clients of the Elizabethport Community Center and residents of the Elizabeth Housing Authority, using effective coping skills and managing their own care ; as well in connection with the appropriate resources within Prevention Links, the City of Elizabeth, the County and other providers who can help with the needs of their clients.
· Use evidence-based practices in service delivery.
· Maintain documentation standards as set forth by the program including maintaining compliance with HIPAA policies and practices.
· Complete progress notes on every contact with client or collateral contact by the next business day.
· Complete intake, assessment, service plans in coordination with client and within the documentation standards set forth by Prevention Links and ROSS for the Housing Authority of Elizabeth residents.
· Work collaboratively and seamlessly with staff, key stake holders, and community members to identify resources, activities, and service providers which strengthen the community we serve.
· Develop strong relationships with key stake holders and community members.
· Assist residents in building informal support networks among themselves and with family members in order to encourage self-sufficiency.
· Connect community members with external programs, training opportunities, job placement organizations, service providers, local employers, etc.
· Educate and assist residents on service availability, application procedures, resident’s rights, etc.
· Assist all walk-ins with their needs, which may include, but are not limited to: Resume building; Job searches; Email creation; Printing, faxing, etc.
REQUIRED DUTIES AND RESPONSIBILITIES:
· Must be able to perform work responsibilities in various locations.
· Must possess excellent oral and written communication skills.
· Must be sensitive, flexible and responsive to gender, race, ethnicity, socio-economic status, religion, age, sexual orientation or any other special needs as reflected in the ability to communicate with staff and/or clients.
· Must be proficient with Microsoft Word, Excel, PowerPoint, Outlook and possess basic computer skills.
· Must be available to attend weekend and evening meetings and events as required.
· Must be able to work both independently and in a team environment.
· Must possess the time management skills necessary to organize and manage multiple priorities and tasks.
· Must be authorized to work in the U.S and New Jersey.
· Must possess the ability to serve as a representative of Prevention Links, upholding agency’s expectation of excellence and collaboration.
· Must maintain an understanding of all programs, grants, and projects offered by Prevention Links.
· Must adhere to Prevention Links administrative, reporting and recordkeeping guidelines to support accurate documentation of activities.
· Must participate in all agency required training.
· Must be able to speak and write English.
· Must be able to speak and understand Spanish.
· Must be able to walk, stand and sit for long periods of time.
· Must be able to lift 25 pounds.
· Must possess a valid New Jersey Driver’s License and an independent mode of transportation.
· Must complete all other duties and tasks as requested by the CEO or Deputy Director.
EDUCATION AND EXPERIENCE:
Bachelor’s degree required; Masters preferred; 5 years of relevant work experience related to case management, social work, job coaching, and/or job developing, preferred; Bilingual (Spanish and or Creole) preferred.
TRAVEL: Domestic travel may be required for this full-time position. Local, independent travel is required.
EVENING AND WEEKEND AVAILABILITY: Must be available evenings and weekends.
Job Type: Full-time