Fixed -Term Network Human Capital Operations Mgr

A career in our Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll focus on helping the local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace. Our Human Resources teams support initiatives and programmes including, customer support, business operations, data and analytics, technology systems, recruitment services and on-boarding, workforce mobility, contingent workforce, and people and programmes support.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm's code of ethics and business conduct.

The Network Human Capital Operations Team provides support to the Network PwC Technology and Network Information Security Teams to drive efficiency, consistency and transformation within the Human Capital Function. The team also delivers technical enhancements in the delivery of key initiatives across the broader Network Human Capital teams supporting other Network functions.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
High School Diploma

Minimum Years of Experience:
4 year(s) of human capital or PwC experience

Preferred Qualifications:

Degree Preferred:
Bachelor Degree

Preferred Knowledge/Skills:

Demonstrates extensive abilities and/or a proven record of success in human resources operations with increasing levels of responsibility by:

• Providing strategic and innovative solutions by leveraging research and analytical skills;
• Demonstrates knowledge in technologies such as PowerAutomate and PowerPlatform, Alteryx, data visualization tools, and HC systems;
• Learning and enhancing knowledge of current business issues to deliver results and develop process improvement strategies;
• Understanding business problems in the form of functional and technical requirements while using innovative thought leadership in the creation of solutions;
• Applying problem-solving and business analysis, including exhibiting flexibility to navigate through unanticipated situations;
• Understanding and capturing business processes and identifying opportunities to increase efficiencies;
• Conducting research, compiling data and performing analysis;
• Proposing changes in course based on research and analysis;
• Managing multiple priorities simultaneously utilizing project management, critical thinking and problem-solving skills;
• Working and collaborating with multicultural teams in multiple locations;
• Collaborating with various teams to mitigate risk and identify process improvements;
• Contributing to a positive working environment by building relationships with team members from different disciplines with varying degrees of experience;
• Possessing the ability to work independently and collaboratively as a team member;
• Leading, coaching and developing staff;
• Utilizing business focused writing, speaking and presenting to communicate and negotiate across all levels of staff and management;
• Liaising with and leveraging external vendors to obtain information;
• Utilizing software such as PowerPlatform and other related firm-issued tools to develop end-to-end solutions that tech-enables business processes;
• Utilizing excel and google sheets, including using and applying advanced features;
• Creating and manipulating PivotTables and PivotCharts (i.e. custom formulas, calculated field/items);
• Creating and utilizing scripting and complex logical functions (i.e. RangeImports, Direct and Indirect referencing, etc.);
• Performing data summary tasks (i.e. VLOOKUP, Index Match, data parsing, array formulas, nested IF functions);
• Navigating the technology landscape and bringing out the most applicable aspects for consideration;
• Working with leaders to translate business requirements into actions and deliverables;
• Understanding of key technologies that support human capital initiatives, including a desire to upskill on new tools and identify process improvements; and,
• Providing specialization and guidance during discovery, design & implementation phases of new technologies, as well as upgrades and enhancements for current and future systems.

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

For positions in California, Colorado, Hawaii, Nevada, New York State, or Washington State, or for opportunities that will report to a supervisor, office or other work site in New York State, please visit the following link for pay range information: https://pwc.to/payrange-v1-ifsmanager

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