What are the responsibilities and job description for the Greeter position at Primanti Bros. Restaurant & Bar?
Come and join a winning team here at Primanti Bros. where we are not just another sports bar, not just another family-friendly restaurant, and not just a sandwich shop. Be a part of an iconic brand originating in Pittsburgh, PA that is just a little bolder and with a little more attitude than most!
We offer very competitive wages, benefits & paid PTO once eligible, a fun environment, flexible schedules to work with your life, free meals, and a place to grow your career.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
GREETER POSITION SUMMARY
Greeters make the first great impression on Fans as well as controlling the smooth and efficient flow of the restaurant. They create a welcoming experience whether greeting a Fan at the door or on the phone.
GREETER ESSENTIAL FUNCTIONS
1. Maintains a cheerful, courteous disposition and a neat, clean, and professional image.
2. Provides a warm and welcoming greet to each Fan. Opens the door whenever possible.
3. Answers the phone with the correct greeting and within 3 rings.
4. Seats Fans immediately in a table or booth that is comfortable for them, while following the Floor Chart.
5. Uses a wait management system to manage the flow of the restaurant while on a Wait.
6. Attends to Fans with small children – provides a Kid’s Pack, high chair, sling or booster as needed, or with any specific requests that would make them more comfortable.
7. Checks restrooms for cleanliness and supplies every 20 minutes.
8. Possesses proficient knowledge of the menu.
9. Runs food from the Expo area and pre-buses tables as needed.
10. Busses and cleans tables and booths as needed.
11. Handles take-out and call-in orders, rings order, packages in appropriate containers. Educates Fans on retail items, rings in & packages correctly. Keeps both areas well stocked.
12. Communicates Fan questions or concerns to Coaches as appropriate.
13. Balances cash drawer as needed.
14. Adheres to all safety and sanitation policies and procedures throughout shift.
15. Completes the opening, shift change, and closing checklists found in multi-colored wall units as well as weekly and monthly cleaning tasks.
16. Performs other duties as needed per Coach request.
SKILLS AND ABILITIES
1. Ability to write and read the English language.
2. Good communication skills, friendly, and people oriented.
3. Enthusiastic, dependable, courteous, able to multitask.
4. Possesses basic math skills.
GREETER QUALIFICATION STANDARDS
1. Stands 100% of the shift.
2. Frequent bending, stooping, reaching, and wiping.
3. Able to deliver food, beverages, and clear tables which may require lifting as much as 50lbs.
