What are the responsibilities and job description for the Server position at Primanti Bros?
Come and join a winning team here at Primanti Bros. where we are not just another sports bar, not just another family-friendly restaurant, and not just a sandwich shop. Be a part of an iconic brand originating in Pittsburgh, PA that is just a little bolder and with a little more attitude than most!
Our brand is built on three core values: being FANATICAL about our guests, fostering a sense of unity as we are GREATER TOGETHER, and BUILDING ON OUR TRADITIONS to deliver a unique and unforgettable experience.
We offer very competitive wages, a wide array of healthcare benefits upon eligibility, paid PTO upon eligibility, flexible scheduling to suit your life, a fun environment, free meals, and a place to grow your career.
Benefits:
- 401(k)
- 401(k) matching
- Dental Insurance
- Disability insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
SERVER POSITION SUMMARY
Servers ensure Fans receive an exceptional dining experience through providing service in a timely and proficient manner, while being attentive to the Fans needs.
SERVER ESSENTIAL FUNCTIONS
1. Provides warm and friendly service to each Fan from the initial greet to the end of their Primanti Bros. experience.
2. Possesses proficient knowledge of the menu and able to explain choices to the Fan, informs them of current food & beverage promotions and answer any questions.
3. Upsells and suggestive sells menu items, informs Fans of special promotions, Happy Hours specials, or any upcoming Events.
4. Writes food and beverage orders accurately on paper and quickly enters into POS system in proper sequence, while timing the ringing of appetizers, kids’ meals, entrees, all per Fans request.
5. Delivers the order or follows up after the delivery by the Service Assistant, making sure that the order is excellent in every way.
6. Practices pre-bussing as you go and maintains table appearance, removes clutter, checks drink levels.
7. Follows alcohol awareness procedures for identifying age, preventing intoxication, and dealing with potentially intoxicated Fans.
8. Collects payment for drinks and/or food served following our established accounting procedures for all transactions.
9. Keeps station clean, sets up and takes down station tables appropriately.
10. Adheres to all safety and sanitation policies and procedures throughout shift.
11. Maintains a favorable working relationship with all Players to foster and promote a cooperative and harmonious working climate.
12. Completes the opening, shift change, and closing checklists found in multi-colored wall units as well as weekly and monthly cleaning tasks.
13. Performs other duties as needed per Coach request.
SKILLS AND ABILITIES
1. Ability to write and read the English language.
2. Good communication skills, friendly, and people oriented.
3. Enthusiastic, dependable, courteous, able to multitask.
4. Possesses basic math skills.
5. Completes and passes the RAMP and/or TIPS certification per state requirements, if applicable.
SERVER QUALIFICATION STANDARDS
Stands 100% of the shift.
Frequent bending, stooping, reaching, and wiping.
Able to deliver food, beverages, and clear tables which may require lifting as much as 50lbs.