IV Hydration and Wellness Med Spa Manager

Job Opportunity: IV Hydration and Wellness Spa Manager

Location: Marietta,GA

What is Prime IV Hydration and Wellness?

Prime IV Hydration and Wellness is a national health and wellness franchise with 100 locations operational and 100 new locations set to open by the end of 2023.

We are professional, customer-centric, supportive and our goal is to put the health of our clients first. The innovative and restorative product sells itself. When you feel your best and look your best, you’ll live your best. You’ll experience a customer focused spa setting in every interaction with Prime IV. We offer natural wellness treatments that include vitamin IV therapy, intramuscular shots. Come be part of one of the country’s most successful and fastest growing franchises.

To learn more about who we are visit us at primeivhydration.com

This role is vital to the customer experience, online reputation management (through high marks on reviews and social posts), customer service and membership sales. Ideal candidate should have an upbeat personality, a desire to connect and help people, an interest in health & wellness industry, an interest in non-prescription treatments and a wiliness to learn. This is a primary customer facing role, so you must love working with people. Specific responsibilities include, but are not limited to:

• Schedule patient appointments and manage the appointment calendar while directing them to the appropriate personnel
• Front Desk duties including phone calls,check-in/check-out, CRM follow up, visit follow up, med supplies stocking
• Handle patient inquiries and provide excellent customer service,notifying nurses of customers' arrival.
• Daily opening duties, closing duties and maintaining a clean and organized spa.
• Prepare and distribute written and verbal communications to patients, providers, co-workers, and management.
• Medical documentation in the patient’s record with critical information and notes of each visit
• On-going treatment plan development and presentation
• Membership sales and customer service
• Business Development, Outreach in the community and all social media platforms
• Creating contents for social media engagements
• Establishes and maintains contacts and relationships with referral sources for vitamins infusion therapy and clients, including fitness centers, Sport teams,physicians, hospitals, local business owners in the community and other appropriate target markets in line with the services offered at Prime IV Hydration.
• Implements business development strategies to sell to and secure growth in the business.
• Responsible for seeking local events that align with our brand mission.
• Understand the overall local market, competitors’ strengths and weaknesses, economic trends, sales tactics to generate more clients for the spa
• Perform other duties as assigned.

Skills:

• Excellent communication and interpersonal skills
• Strong customer service and organizational skills.
• Ability to work in a fast-paced environment.
• Ability to work well under pressure and with multiple priorities.
• Ability to work independently or as part of a team.
• Computer skills required (Microsoft Office Suite) and ability to learn new software programs quickly.

Job Types: Full-time, Part-time

Pay:

$20 hourly

Supplemental pay types:

● Commision

Spa Hours:

11AM to 6PM Mon - Friday

10AM to 6PM Sat

Essential Qualifications

• Certified Medical Assistant

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Weekend availability

Hours per week:

• 8-40 hrs per week

Benefits

• Employee discount
• Flexible schedule
• Free parking

Please send resume and a quick reason you’re interested in the role to ylawal@primeivhydration.com

Job Type: Full-time

Experience level:

• 1 year
• 2 years

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person