Manager-Client Service NQ

Responsibilities:

• Developing relationships with multiple internal and external partners to ensure client service standards are met; partnering with other leaders.
• Motivating, developing, coaching, and cross training staff to meet team strategies in an efficient manner.
• Managing growth, retention, satisfaction and profitability of team's relationships, assets and plans and gather feedback on innovative solutions needed to maintain market position.
• Assisting in identifying, setting and achieving metrics around efficiency, execution, staffing, documentation of process and other operational needs.
• Resolving, owning and executing on escalated situations or issues of a critical and sensitive nature.
• Participating in high level initiatives, related activities and other projects.

Qualifications:

• Bachelor's degree or equivalent experience required, plus 5 years related work experience required. (NQ experience preferred.)
• Excellent leadership, problem solving, operational, training, communication, organization, interpersonal and negotiation skills.
• Proven knowledge of retirement industry and company projects preferred.
• This position requires registration as a General Securities Representative (Series 7) or Investment Company and Variable Contracts Representative (Series 6) and Operations Professional. Candidates hired without the appropriate registration(s) will have twelve months to acquire it.
• Overnight travel may be required

Salary Range Information: Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salary Range: $73100 - $142800 / year Additional Information:

Work Authorization/Sponsorship

At this time, we're not considering candidates that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States? This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links.

https://www.uscis.gov/working-in-the-united-states/temporary-nonimmigrant-workers and https://www.uscis.gov/green-card/green-card-eligibility/green-card-for-employment-based-immigrants

Investment Code of Ethics

For Principal Global Investors positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.

Experience Principal

While our expertise spans the globe, we're bound by one common purpose: to foster a world where financial security is accessible to all. And our success depends on the unique experiences, backgrounds, and talents of our employees – individually and all of us together. Explore our core values, benefits and why we’re an exceptional place to grow your career.

Principal is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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