About Us:
Procurement Partners , a medical software company that helps providers deliver better care at lower costs, is growing our customer success team! We are only looking for the best and brightest to help us deliver our platform. If you’re experienced in healthcare, entrepreneurial, loving learning and working with software systems and are motivated by helping clients achieve their goals, we want you to join our team as an Implementation Customer Success Specialist.
The Role:
The Implementation Specialist serves as a Project Manager, and begins working with our clients as soon as the ink is dry on the contract from sales. You set the pace (time and attitude) for the entire implementation cycle. Requirements development, data collection, software configuration, and a guided journey through the technical go-live process all fall under your direction. They will then provide training and ongoing support to our clients, ensuring that they have a delightful experience with both our people and our software.
This highly visible role is perfect for someone who has the following interpersonal strengths:
If you are passionate, enjoy the challenge of solving complex problems, love people, and are comfortable with change – you will fit in great with our entrepreneurial culture.
Position Objectives:
About You:
Desired Skills & Experience:
2-5 years of successful and referenceable job performance (Healthcare or Technology Strongly preferred)
Looking to leapfrog the traditional career ladder by controlling your own learning trajectory
Quick learner of new products and technology. Clinical experience is a plus (If you are an RN or MA who is interested in the business side of healthcare, great!)
Experience:
Healthcare: 3 years (Preferred)
Purchasing or Supply Chain: 3 years (Preferred)
Software: 3 years (Required)
Education:
Bachelor's (Preferred)
Work Location:
Remote work; some travel required for training, company meetings, and customer site visits. Travel will be very minimal.
Compensation and Benefits
Salary: $55,000.00 to $65,000.00 /year
Health, dental, and vision
Generous 401K matching program
A company that is growing and committed to being the industry leader!
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