What are the responsibilities and job description for the Customer Service Coordinator position at ProEdge Remodeling?
We are looking for an experienced Customer Service Coordinator to join our window, door and roofing installation team in Albany, NY.
Established in 1961, ProEdge Remodeling has become one of the fastest growing home improvement companies in NY & New England. We are now conducting a search for an experienced Customer Service Coordinator to join our installation team. This position requires a minimum of 3 years experience in the construction/home remodeling industry.
The optimal candidate for Customer Service Coordinator must have superior time management skills, be extremely detail oriented, have a commitment to quality and accuracy and be dedicated to providing our customers with excellent service throughout each project.
Responsibilities include:
- Providing customer service to homeowners regarding their replacement window, door and roof replacement projects
- Reviewing project scopes, installation paperwork and ordering products
- Scheduling delivery times, installation appointments and service calls
As the Customer Service Coordinator for ProEdge Remodeling, you'll receive:
- Salary $50,000-$65,000 per year based on experience
- 100% company-paid health benefits plus dental & vision insurance
- Matching 401K
- Additional advancement opportunities available
ProEdge Remodeling is a proud equal opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. If you are looking for a long term career with an established company that partners with its employees to achieve mutual success, contact us today to talk about joining our team.
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 3 years
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Experience:
- home improvement administrative: 3 years (Required)
- construction admin: 3 years (Required)
- Remodeling admin: 3 years (Required)
- Customer service: 1 year (Required)
Language:
- English (Required)
Ability to Relocate:
- Albany, NY 12205: Relocate before starting work (Required)
Work Location: In person
Salary : $50,000 - $65,000