Emergency Services Dispatcher

Professional Dispatch Services, Inc.
Portland, OR Full Time
POSTED ON 6/4/2020 CLOSED ON 10/13/2020

Job Posting for Emergency Services Dispatcher at Professional Dispatch Services, Inc.

Professional Dispatch Services, Inc. is looking for a full-time Nationwide Emergency Dispatcher.

Dispatchers answer incoming calls and communicate with mobile units to send the appropriate response. Dispatchers are used in the Towing and Recovery industry, taking requests for tow companies and sending the appropriate equipment to assist stranded motorists.  Dispatchers also send Tow Trucks to assist Police and Fire agencies for emergency situations.

Dispatchers are calm, clear, and in control, especially in emergency situations. They know the appropriate responses, no matter the situation, whether it's a semi-truck rollover or a motorist who has locked their keys in their car. They track and monitor situations by computer, GPS, and telephone, and respond to any situations reported by those in the field.

We are seeking emergency dispatcher for swing and graveyard shifts. We are open 24/7, 365 - holidays and weekends are required. Previous dispatch experience is not required, we will train those who have 
potential!

We are looking for individuals who possess:
  • Knowledge of computer operations sufficient to enter, retrieve, and manipulate data.
  • Ability to read and follow oral and written instructions.
  • Net Keyboard/typing speed of 40 wpm or better (Gross minus errors = Net).
  • Effectively prioritize situations and make decisions based on the information received.
  • Ability to hear and understand multiple sound sources.
  • Able to handle multiple tasks to receive and communicate information to and from several sources ensuring calls for service are dispatched and monitored in a timely manner.
  • Work under stressful conditions and react appropriately using good judgment.
  • Availability to work shifts, including nights, weekends, and holidays.
  • Willingness to maintain respectful working relationships with co-workers, supervisors, and the general public.
  • Reliable attendance is a must.
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