What are the responsibilities and job description for the Account Manager position at Professional Healthcare Inc.?
Account Manager
Knightdale, NC
Professional Healthcare Inc.
Why choose Professional Healthcare?
A provider of home healthcare services, Professional Healthcare, a PHH Company, is a Skilled Private Duty Nursing Agency. We value patients’ well-being and are guided by our ethical and moral standards in every detail of our business. We demonstrate this through our continual transparent communication with the families of our patients and our commitment to hiring benevolent and hard-working employees in both the field and office.
Position Expectations:
In this management role, the Account Manager will be the key to your office's success. This position puts you in an environment to grow your office while being led by our upper management team. As the Account Manager, you will be tasked with overseeing the day-to-day operations of your office, including but not limited to scheduling billing, insurance authorizations for patients, as well as daily communications with the nurses and patient's families to keep strong relationships.
Qualifications:
- Bachelor's degree, preferably in Business, Marketing, or Provider Relations
- 1-2 years of managerial experience (preferably in a healthcare setting).
- Solid problem-solving skills.
- Ability to work in a fast-paced environment and work well under pressure
- Ability to build relationships with employees and clients
- Desire to learn and grow in role.
- Customer service/interpersonal skills preferred
- finance/sales background, a plus
Duties:
- Maintaining rapport with clients and nurses alike.
- Overseeing payrates for nurses in the field.
- Promoting open communication between all departments.
- Overseeing schedules for all patients and nurses.
- Managing the nurses and clients after hours if issues arise.
- Performing weekly billing and payroll reports for your office.
- Adhering to all policies and procedures as well as corporate goals and objectives.
- Demonstrating professional behavior and always serving as a role model to staff.
- Performing specific projects as requested by the Regional Director of Operations.
Apply today to learn more!
Job Types: Full-time, Part-time
Pay: $44,574.76 - $53,681.43 per year
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to Relocate:
- Knightdale, NC 27545: Relocate before starting work (Required)
Work Location: In person
Salary : $44,575 - $53,681