Field Claims Adjuster - Auto Damage

Progressive Casualty Insurance Company
Columbia, MO Full Time
POSTED ON 2/9/2024 CLOSED ON 4/8/2024

What are the responsibilities and job description for the Field Claims Adjuster - Auto Damage position at Progressive Casualty Insurance Company?

Field Claims Adjuster - Auto Damage Job Number: 222668  
 
Join Forbes’ 2023 Best Employer for Diversity! 
As an auto damage claims adjuster, you’ll serve as Progressive’s point of contact with customers – directing and making decisions regarding the repair process from beginning to end. Managing your own inventory while working independently, you’ll work closely with body shops and others to negotiate repair pricing and assess liability. Ideal candidates will possess leadership and conflict management skills, along with strong attention to detail and a passion for providing excellent customer service.
 
This is a field position with access to a company car and frequent driving within your assigned geographical area. We assess our workload collectively, which means you may cover assignments outside your geographical area. You may also be required to report into an office occasionally.
 
Duties and responsibilities
  • Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines
  • Negotiate repair process with body shops
  • Document information related to the claim and make decisions consistent with claims standards and local laws 
  • Evaluate and handle claim payments and resolution of claims without payments 
  • Review and determine validity of any supplement requests 
Must-have qualifications
  • Bachelor's degree or higher and at least one year of automotive, appraisal/estimatics, or insurance experience
  • Instead of a degree, a combined total of five years post-secondary education or work experience at least one of which is in automotive, appraisal/estimatics, or insurance
  • Valid driver’s license, auto insurance, and compliance with Progressive's driving standards and/or policies

Compensation 

  • $63,300 - $77,400/year based on experience and location
  • Gainshare bonus up to 16% of your eligible earnings based on company performance

Benefits

  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

Energage recognizes Progressive as a 2023 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership. 

Equal Opportunity Employer

For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/

Job: Claims
Primary Location: United States-Missouri-Columbia
Schedule: Full-time
Employee Status: Regular
Work From Home: No

About the Company:
Progressive Casualty Insurance Company


At Progressive, our diverse group of more than 33,000 talented professionals come from all walks of life and all fields of business-spanning six large corporate offices and hundreds of smaller claims and legal offices around the country. Whether it's the pride of working for a successful, Fortune 200 Company or the enjoyment of experiencing a unique work environment every single day-you'll soon find out there are a lot of perks to working here. Progressive is a place where innovation and collaboration are a way of life, where hard work is celebrated and rewarded, where you can see what you're truly made of … and love what you do.



Company Size:
10,000 employees or more


Industry:
Insurance


Founded:
1937


Website:
http://www.progressive.com


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