IT Process Analyst Lead

Join Forbes' 2023 Best Employer for Diversity! As an IT process analyst lead within Enterprise Change and Risk Management, you’ll help define the strategic direction for the department with a goal of reducing the overall risk of IT changes. In this role, you will lead the creation of vision and roadmaps. You’ll also lead the data gathering for application and infrastructure change services and represent the change team on initiatives across the enterprise. Additionally, you will be responsible for improvement initiatives and researching emerging technologies to further our quality-driven agenda which includes incorporating continuous integration and continuous delivery practices (CICD). You’ll also manage change risk processes, coordinate application and infrastructure change communications, champion change compliance, and ensure the progress of work is visible across the enterprise. In this role, you’ll work closely alongside business partners and other technical leaders across the organization. This is a remote position. Minimum Qualifications - Bachelor's Degree or higher in a Business or Technical discipline (e.g., Computer Science, Software Engineering, Math) and a minimum of six years of work experience in technical infrastructure, IT Process design/process improvement or IT Project Management positions - In lieu of a Bachelor's degree, a minimum of eight years of related work experience in technical infrastructure, IT process design/process improvement or IT project management position. Preferred Skills - Experience implementing standards and practices for both change and release management (industry standards, ITIL (Information Technology Infrastructure Library), etc.) - Working knowledge of standards and practices of both change and release management - Experience developing strategy for cross-functional service management teams - Proven leader in developing and implementing new IT processes that lower customer risk - Working knowledge of project management methods and the application development lifecycle Compensation - $98,910-$120,890/year - Gainshare bonus up to 30% of your eligible earnings based on company performance Benefits - 401(k) with dollar-for-dollar company match up to 6% - Medical, dental & vision, including free preventative care - Wellness & mental health programs - Health care flexible spending accounts, health savings accounts, & life insurance - Paid time off - Paid & unpaid sick leave where applicable, as well as short & long-term disability - Parental & family leave; military leave & pay - Diverse, inclusive & welcoming culture with Employee Resource Groups - Career development & tuition assistance - Onsite gym & healthcare at large locations Energage recognizes Progressive as a 2023 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership Equal Opportunity Employer Sponsorship for work authorization for foreign national candidates is not available for this position For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/ #LI-Remote

Salary : $98,910 - $120,890