Resident Services Coordinator/Full-Time

Job Po sting

Resident Services Coordinator

The Gateway Apartments Family Resource Center, Gaithersburg, MD

Join the Project Access team and create impact in the lives of our residents. Hear

from them and how their lives have changed: www.project-access.org/success-

stories/

Project Access provides programs and services to over 22,500 children, families, and seniors living in

affordable housing communities across the country. As an onsite service provider, we envision that all

residents of affordable housing communities have the opportunity to achieve self-sufficiency and maximize

their full potential.

What you’ll be doing:

• Connecting with residents to identify & provide services that promote self-sufficiency.

• Coordinate the staffing and presentation of onsite classes, programs, and services. Types of

programs include, but are not limited to: ESL classes, nutrition education, health

information/awareness, financial education, etc.

• Oversee an after-school program encompassing homework assistance and educational enrichment

activities.

• Remote delivery of resident services such as hosting virtual call-in’s, wellness checks, & food

distribution.

• Develop & maintain partnerships with local providers to deliver services & programs.

• Plan & facilitate events, including community building events, throughout the year.

• Provide residents with information & referrals to access community resources.

• Develop & maintain relationships with property managers.

• Publish a monthly newsletter including a calendar of events for distribution to residents.

• Develop & maintain a resource directory of local service providers.

• Collect & submit program outcomes data. Includes monthly program attendance & evaluation

reports.

• Use of personal automobile to acquire program supplies & attend offsite meetings (mileage

reimbursed at IRS rate when in accordance with company policy).

What you’ll bring to the table:

• A drive and passion to provide quality services and programs to residents

• A bachelor’s degree in Human Services, Social Work, or related field

• Minimum of one year of experience in delivering social services, working with youth, adults, and

diverse populations demonstrating cultural humility and community awareness.

• Bilingual in Spanish & English preferred

• Proficient with MS Office (Excel, Word, Publisher, & Outlook)

• Strong time management, administrative, and organizational skills.

• Strong communicator; high level of verbal, written, and listening skills

• Valid MD Driver’s License, clean driving record, auto insurance, and availability of insured vehicle.

• Able to lift up to 30 pounds which may include large boxes of food for a supplemental food

distribution program. The physical activity of this position includes bending, walking, kneeling,

reaching, and step climbing.

The details:

• Location: The Family Resource Center is located on the grounds of The Gateway Apartments,

925 Clopper Road, Gaithersburg, MD 20878

• This is a full-time position; 40 hours per week

• Schedule: Monday through Friday, 9am to 6pm, with ability to with ability to work an occasional

Saturday for an event.

• Benefits offered: Project Access pays 100% of the employee’s medical, dental, group life

insurance, short term disability, and EAP premiums; provides Paid Time Off, 14 paid Holidays, and

a Safe Harbor 401(k) with 4% company match. Vision and Voluntary Life Insurance is available at

employee cost.

TO APPLY for this enriching opportunity please email your cover letter and resume to

anaccarato@project-access.org with “Fiesta Village” entered in the subject line. Your cover letter is to

summarize your experience working with diverse cultures and with multiple age groups.

Equal Opportunity: Project Access, Inc. is an at-will and equal opportunity employer and seeks to employ and

assign the best qualified personnel in a manner that does not discriminate based on race, color, religion, gender,

marital status, age, national origin, physical or mental disability, sexual orientation, veteran/reserve and National

Guard status or any other status or characteristic protected by law.

Project Access participates in E-Verify.

Resident Services Coordinator – The Gateway Apartments Family Resource Center