What are the responsibilities and job description for the Customer Service Coordinator position at PROLIM Corporation?
Description
- A customer service assistant is the primary point of contact between a business and its customers.
- If customers want to place an order, find information, get advice, return a purchase or make a complaint, they will invariably talk to a customer service assistant. The job is ubiquitous in business -- every company has customers to care for -- and may go by other titles, such as information assistant or retail assistant.
- Customer service assistants may work with customers by phone, online or in person.
Requirements:
- Bachelor’s Degree preferred
- Customer Service experience preferred
- Strong attention to detail
- Good communication and client interface skills
- Prioritize work received and complete in a timely manner utilizing sound judgment in making and implementing corrective action.
- Working knowledge of Microsoft Office
- Must be available to work at least 2 (two) Saturdays per month from 8AM - 4PM and be flexible for shifts between the hours of 6AM and 8PM Mon - Friday
- Typically, the hours would be 8 to 5, 9 to 6 or 11 to 8 with the occasional 6 to 3PM
Job Type: Contract
Salary: $15.00 - $20.00 per hour
Experience level:
- 2 years
Shift:
- Rotating shift
Weekly day range:
- Monday to Friday
- Weekend availability
Work setting:
- Hybrid remote
Ability to commute/relocate:
- PA 17331, US: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- Customer service: 3 years (Preferred)
Work Location: One location
Salary : $15 - $20
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