What are the responsibilities and job description for the Account Executive position at Propel Personnel?
Position Overview
Join one of the nation’s leading payroll solutions providers as a Remote Account Executive. In this role, you will play a crucial part in fostering and managing client relationships.
As the primary point of contact, you will be responsible for understanding the unique needs of each client, providing tailored support, and driving both client satisfaction and business growth.
Key Responsibilities
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Join one of the nation’s leading payroll solutions providers as a Remote Account Executive. In this role, you will play a crucial part in fostering and managing client relationships.
As the primary point of contact, you will be responsible for understanding the unique needs of each client, providing tailored support, and driving both client satisfaction and business growth.
Key Responsibilities
- Build and maintain strong, long-lasting relationships with assigned clients
- Act as the primary contact for client inquiries, escalations, and support needs
- Conduct regular check-ins to understand client needs, assess emerging challenges, and provide solutions
- Promptly and effectively resolve client concerns, ensuring a quick and satisfactory outcome
- Identify opportunities to expand services within existing client accounts
- Educate clients on new features, product updates, and best practices to enhance their experience and success
- Proven experience in account management, client success, sales, or relationship management
- Strong communication and interpersonal skills with a talent for building rapport and trust with clients
- Excellent problem-solving abilities with a customer-centric approach
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities efficiently
- Proficiency in CRM software and account management tools
- Competitive base salary plus performance-based bonuses
- Comprehensive benefits package including health, dental, vision, 401(k), and paid time off
- Opportunities for professional development and career growth
- A supportive, inclusive, and innovative work environment that fosters teamwork
- Flexible work from home options
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