Full Time Hotel Guest Service Agent

Property Management
Birmingham, AL Full Time
POSTED ON 10/19/2023 CLOSED ON 11/6/2023

What are the responsibilities and job description for the Full Time Hotel Guest Service Agent position at Property Management?

This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

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