What are the responsibilities and job description for the Web Design Coordinator position at Prosites Inc?
Our Company
Job Summary
The Web Design Coordinator a client-facing position in the Design Department. The coordinator gathers website design details by phone, handles all communication between client and designer, and sends out completed website design mockups via email. After sending mockups, feedback is gathered by phone or email and relayed back to the designer. Regular contact is also made to unresponsive clients.
Essential duties and Responsibilities
Verbal and written communication with clients- Phone call consultations to discuss design and mockups with clients
- Relaying information from client to designer and designer to client
- Regular follow up with unresponsive clients
- Accurate and prompt notation of activities in Salesforce
- Managing designers’ queues via Salesforce and assigning out work
- Other duties as assigned by management
Skills and Qualifications
Excellent verbal and written communication skills- Ability to multitask and take detailed notes
- Understanding of basic Microsoft Office products
- Ability to de-escalate any difficult situations prior to manager intervention
- Salesforce or other CRM knowledge is a plus
- Basic understanding of website components: what are pages, banners, headers, footers, navigation, etc?
- Creativity is a plus as design elements will be discussed with clients
- Light HTML/CSS knowledge preferred
Benefits
A competitive compensation package- Excellent benefits package that includes a 401K match, medical, dental, vision and more
- Vacation (3 Weeks), sick, and paid holidays
Working at ProSites
The people at ProSites are passionate about their work and are driven by innovation. We’re serious about our business and delivering the best service to our members, but we also make it a priority to keep things fun and exciting. Join the ProSites team, where innovation is the goal, hard work is expected, and creativity is rewarded.
