Asset Manager, Jr.

Overview

ProSphere is seeking a Junior-Level Asset Manager with at least 2 years of related experience managing IT Assets on behalf of Government customers to include, inventory management, asset tracking, asset deployment, software & license management, and asset disposal. Candidates must possess a bachelor’s degree. Degree may be substituted with 6 additional years of related experience. This is a full- time position located in Washington, DC. Veterans are encouraged to apply.

Responsibilities

• Maintain the accuracy of all assets in the Service Management System.
• Manage access to all assets following Federal Government policies and guidelines.
• Manage a small team of resources dedicated to the management of software and hardware assets.
• Maintain and monitor Government-Furnished end user software licenses and maintenance agreements.
• Manage and document all received hardware and software assets.
• Prepare Shipments and Customer Support (Tier2)
  • Review Remedy/ServiceNow Asset queue for equipment shipping requests (including requests from Tier 2 and Refresh teams)
  • Create shipping labels from FedEx website
  • Verify contents and pack equipment
  • Deliver to mailroom/FedEx drop box
  • Close related tasks
  • Fulfill equipment requests for from Tier 2 technicians
  • Update CRQs with requested Configuration Items (CIs)
  • Update Personal Property Hand Receipt (PPHR) app for users to sign upon receiving equipment
  • Serves as front line Asset Management and manage service request tickets for consumables
  • Process loaner machine requests
• Tracking Shipments
  • Ensuring delivery/receipt of items
  • Follow up for customer receipt and tracking returns
• Receiving
  • Receive and inventory assets/items ordered via purchase order/credit card
  • Inventory of returned assets, user profile update (disassociate from user/close related tasks) and return to COE or OA stock
  • Breaking down boxes
  • Excess management (disposal)
• DOT Warehouse Operations (Asset Management)
  • Maintain updated location identification of stock
  • Maintain inventory of assets held at warehouse (End user and Infrastructure)
  • Coordinate with warehouse personnel to retrieve assets to be transported to HQs

Qualifications

• Must have at least 2 years of related experience managing IT assets to include, delivery and staging, asset tracking, asset deployment, license management, and asset disposal.
• Bachelor’s degree. Degree may be substituted with 6 additional years of related experience.
• Strong organizational, oral and written communication skills
• Demonstrated experience with document editing tools such as MS Office software, screen capture software, graphics packages, VISIO, etc.
• Detail oriented with strong analytical and organizational skills
• Excellent verbal and written communication as well as presentation skills
• Experience working in a Department of Transportation (DOT)-related environment desired
• Ability to work overtime required on occasion
• Ability to sit in an office environment for long periods of time
• Ability to deliver quality and timely contract documentation
• Able to obtain and hold a Federal Public Trust clearance
• Prior experience utilizing a Service Management System such as Remedy to track assets
• Enthusiastic, self-motivated, self-starter and maintains positive attitude
• Ability to work at government location in SW, Washington, DC

Physical Demands

• Typical office enviornment. Ability to sit and stand for extended periods of time
• Ability to lift 5-20lbs.

Benefits of Working at PSI-PST:

PSI-PST offers full-time employees a competitive total compensation package that includes paid vacation, personal leave, paid holidays, and paid military differential leave. Our insurance benefit plans include options for medical, dental, vision, company paid short-term and long-term disability, and company paid life insurance with options to buy additional life, AD&D, pet insurance, legal services, identity theft, and accident insurance at group negotiated rates. Flexible spending accounts and health saving account options offer pre-tax savings for qualified medical, dental, and vision expenses. The company sponsored 401(k) retirement plan has a matched employer contribution that is immediately vested. PSI-PST invests in the professional growth of our employees through professional certifications and tuition reimbursement programs.

Equal Employment Opportunity & Affirmative Action Employer:

It is PSI-PST's policy to promote equal employment opportunities. All personnel decision, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, citizenship status, veteran status, protected veteran status, disability, or any other characteristic protected by applicable federal, state or local law.

Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources by emailing HR@prosphere.com or by dialing 703-810-3007.