What are the responsibilities and job description for the Front Desk Agent position at Provenance Hotel?
JOB SUMMARY
The Front Desk Agent is directly responsible for the prompt, efficient, and courteous check in and check out of guests, assisting with room reservations and handling of telephone calls, and for meeting many other guest needs during their stay. Also responsible for the collection of monies for services rendered during a guest stay and the smooth operation of the front office. Many hours spent standing are required. Light work, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
All employment offers are contingent upon successful completion of a background check.
Provenance is an equal opportunity employer committed to hiring a diverse workforce and maintaining an inclusive culture. Provenance does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
ABOUT US
Each Provenance hotel is built to be so much more than a beautiful space — it’s an uplifting and unique experience for our guests and team members.
We are people first, hoteliers second; it’s a mantra we live by. When you work for Provenance, you’ll help shape a culture that fosters an atmosphere of collaboration, camaraderie, and a celebration of individuality — because we believe that our differences are our strengths.
It’s important to us to illuminate the exceptional talent we work alongside every day. As a Provenance employee, your skill, spirit of service and passion for hospitality will shine like never before.
With a career at the Provenance, you will enjoy benefits like, PTO, Medical, Dental, Vision and Life Insurance benefits, HSA, Employee Assistance Program, Pet Insurance, 401K, Transit Subsidy, and more.
We’re looking for true originals who have an unmatched enthusiasm for guest services, who enjoy working in exquisitely designed, spaces, and who find joy in sharing the cultural richness of their communities. If you’re ready to elevate your hospitality career, we encourage you to apply with us.