Group Sales Manager

PRIMARY PURPOSE OF THE POSITION: Through proactive and reactive sales efforts, the Group Sales Manager is responsible for meeting and exceeding sales goals primarily in the Group market across all market segments. This position will focus on a sales plan and strategy, client development, managing key relationships, identifying new target markets and sales product with the goal of meeting and exceeding revenue goals. Additionally, the Group Sales Manager will be responsible for identifying key market trends, industry best practices in the wedding and social market.

ESSENTIAL FUNCTIONS: (This list of essential functions is not exhaustive and may be supplemented and changed as necessary.)

• Work with Director of Sales to determine annual sales call and revenue goals, develop and implement strategic sales plan to support goals.
• Establish individual sales plans and goals for assigned market segments
• Solicit and secure new business in assigned market segments to drive group revenue to the hotel.
• Make outside sales, prospecting and telephone sales calls to venues, organizations and be established in all potential Group market segments.
• Develop the existing customer base as well as acquire new accounts to expand our account base for all three hotels.
• Assists with the development, implementation, and management of group promotions in conjunction with overall sales and marketing plan.
• Develop expertise in assigned Group markets. (i.e. expertise in the Corporate, Citywide convention blocks, Wedding/SMERF as well as other group markets and be established as a leader in the community)
• Work with property Sales Team and area Provenance Sales Team to develop and maintain knowledge of market trends, competition, and customers. Collaborate with teams for customer acquisition and retention.
• Participate in sales presentations, property tours, customer meetings, and business review meetings with team.
• Participate in trade shows, conventions, and promotional events within the hotel, the industry and customer organizations.
• Understand the competitive landscape and how to maintain leadership position given market and economic changes. Adjust sales plan and strategies accordingly.

• Conduct regular client visits and participate in industry events with other sales manager and DOS.

• Develop and maintain best practices, policies, and service initiatives to achieve optimal sales service and client retention.
• Supervise and develop proposals and contracts to meet client needs, as well as financial goals.
• Conduct site inspections for clients as necessary to secure business.
• Attend pre-con and post-con meetings as needed.
• Maintain daily communication and/or weekly reporting with management in regards to potential new business, lost business, sales activities, customer and operational issues.
• Maintain accurate and timely account activities and relevant contact information in the properties Sales/Catering system per established standards.
• Perform other duties, projects, and reports as assigned by the Director of Sales and Corporate Office as deemed necessary to the growth of the business.

TRAVEL REQUIREMENTS: Position requires some travel, both local and out of state. Must have own reliable transportation and possess a valid state driver’s license in order to make sales calls.

All employment offers are contingent upon successful completion of a background check and drug screening.

Provenance is an equal opportunity employer committed to hiring a diverse workforce and maintaining an inclusive culture. Provenance does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

ABOUT US

Each Provenance hotel is built to be so much more than a beautiful space — it’s an uplifting and unique experience for our guests and team members.

We are people first, hoteliers second; it’s a mantra we live by. When you work for Provenance, you’ll help shape a culture that fosters an atmosphere of collaboration, camaraderie, and a celebration of individuality — because we believe that our differences are our strengths.

It’s important to us to illuminate the exceptional talent we work alongside every day. As a Provenance employee, your skill, spirit of service and passion for hospitality will shine like never before.

With a career at the Provenance, you will enjoy benefits like, PTO, Medical, Dental, Vision and Life Insurance benefits, HSA, Employee Assistance Program, Pet Insurance, 401K, and more.

We’re looking for true originals who have an unmatched enthusiasm for guest services, who enjoy working in exquisitely designed, spaces, and who find joy in sharing the cultural richness of their communities. If you’re ready to elevate your hospitality career, we encourage you to apply with us.